Is Clue not working / having issues for you?

APP NAME
Clue
VERSION
0.0.22
APP WORKING?

Recently reported problems with Clue within the last 24 hours

Not Working45%
Login Issue24%
Loading Problem16%
Installation Issue53%

Clue Game Status (February 2024)

If you are having trouble with the Clue game, it may be due to a problem with your device or internet connection. If you suspect that the game itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Clue
App Category Games
Developer Marmalade Game Studio
Relase Date 23 August 2023, Wednesday
Last Update 11 January 2024, Thursday
Compatibility IOS 12.0 or later

Common Clue App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the game. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Clue game wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Clue app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Clue login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Clue server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Clue game installation issues

There seems to be some issues with the installation of the Clue app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Clue game is not updating properly in my phone

In order to ensure that you are able to update the Clue app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Clue

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Clue game notifications are not working properly

If you are not receiving notifications for the Clue app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Clue" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

I have issues with Clue game points/score updates

  1. It is possible that thousands or millions of users are playing the Clue game at the same time, which can cause delays in updating scores or points. In this case, it is best to be patient and check back after some time to see if the points have been updated.
  2. If the points still have not been updated, you can try closing or logging out of the app and logging back in. This can sometimes help refresh the game's connection and update the points.
  3. If none of the above steps resolve the issue, you can contact the developer of the Clue game for further assistance. Provide a brief description of the problem and, if possible, attach some screenshots that demonstrate the issue you are experiencing. This can help the developer understand and address your issue more quickly.

Clue game level / lives are not updating or suddenly decreased

Similar to points, concurrent user load on the server can also cause delays in updating levels in the Clue game. When too many players are accessing the game at the same time, it can slow down the server's processing of data, which may delay updates to a player's level or lives. In such cases, it's best to wait for a while and check back again later to see if the levels have been updated. It's also important to note that, since the slow down of server might lead to receiving wrong level information, so it's always recommended to cross-check the levels with other players or official site before reaching any conclusion. Please be patient as it is a common issue with popular games with many concurrent users and these delays are often temporary.

I can't able to invite friends to Clue, request lives or share points

  1. In order to invite friends to play the Clue game, you may need to sync the app with your contacts or social networks such as Facebook or Twitter. However, this process can sometimes be slow, as the app server needs to handle a large amount of data.
  2. If you experience this problem and it persists even after waiting, you may contact the developer of Clue for further assistance. In your message, briefly describe the issue you are experiencing and include any relevant screenshots, this will allow the developer to understand and address your problem more quickly.

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I have a problem with Clue!

Are you experiencing issues with the Clue game or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Clue Developer Updates

Version 0.0.22 11 January 2024

The official Clue video board game is here, delivering a fresh take on the crime-solving classic! - Join detectives around the world in the crime-solving classic - Interrogate multiple suspects at once and become the ultimate detective in a new and exclusive game format - Unlock case files full of evidence, motives, interview transcripts and more as you play Approach your investigation from fresh angles and become the detective you want to be!.

Version 0.0.18 25 October 2023

The official Clue video board game is here, delivering a fresh take on the crime-solving classic! - Join detectives around the world in the crime-solving classic - Interrogate multiple suspects at once and become the ultimate detective in a new and exclusive game format - Unlock case files full of evidence, motives, interview transcripts and more as you play Approach your investigation from fresh angles and become the detective you want to be!.

Version 0.0.13 07 September 2023

The official Clue video board game is here, delivering a fresh take on the crime-solving classic! - The community has spoken! For a limited time only, download and unlock an Elite Colonel Mustard Token as voted for by you! - Join detectives around the world in the crime-solving classic - Interrogate multiple suspects at once and become the ultimate detective in a new and exclusive game format - Unlock case files full of evidence, motives, interview transcripts and more as you play Approach your investigation from fresh angles and become the detective you want to be!.

Version 0.0.3 23 August 2023

Brand new for 2023. Experience a fresh take on the classic crime-solving board game. Step into new mysteries and use your skills of deduction to find out: Who? With what weapon? Where? Join fellow detectives all over the world. Gather crucial evidence, interrogate suspects, and solve the original murder mystery. Follow your suspects through the iconic Tudor Mansion, unlocking their motives and alibis as you go. Play by the original rules, or try a new investigation format available exclusively to Clue. Face your suspects in a direct interrogation as you rely on your skills of deduction to get to the truth. Experience the mystery, solve the murder your way and become the detective you want to be! FEATURES - THE CLASSIC TUDOR MANSION - The complete ad-free original board game in stunning fully animated 3D. It’s the most iconic murder mystery of all time! - NEW ULTIMATE DETECTIVE GAME FORMAT - A Clue exclusive for crime enthusiasts - interrogate multiple suspects at once and run your investigation with more freedom and creativity than ever before! - CASE FILES - Unlock layers of backstory, revealing information about the characters, their motives and alibis. Unlock every clue and earn bonus items, including premium dice and tokens! - NEW CLUE CARDS - The latest standard gameplay from Hasbro: when you roll a magnifying glass, draw a Clue Card and get free movement to any room, the chance to ask fellow suspects to reveal a card, and more! - SINGLE PLAYER MODE - Challenge AI detectives. Alter difficulty levels and tailor your investigation. - ONLINE MULTIPLAYER - Join detectives around the world to interrogate suspects, gather evidence and solve the mystery. - PRIVATE ONLINE MULTIPLAYER - Interrogate your friends, cross-examine your family, and unravel the truth. MORE CONTENT - THE BLACK ADDER RESORT - What happened after Tudor Mansion? Find out in this NEW Crime Scene. How did they come to be at the same resort at the same time? And who murdered Callan Coral?! There’s a storm approaching, and in the tropical heat a new mystery is taking shape. - MORE TO COME - New Crime Scenes are coming, including characters, case files and more! CLUE and HASBRO and all related trademarks and logos are trademarks of Hasbro, Inc. Β© 2023 Hasbro..

Similar game Problems
βœ“ Clue Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your clue game progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.