Is 5-Star Students not working / having issues for you?

5-Star Students

Recently reported problems with 5-Star Students within the last 24 hours

Not Working78%
Login Issue95%
Loading Problem33%
Installation Issue22%

5-Star Students App Status (March 2024)

If you are having trouble with the 5-Star Students app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name 5-Star Students
App Category Education
Developer 5-Star Students
Relase Date 09 March 2013, Saturday
Last Update 27 August 2023, Sunday
Compatibility IOS 10.3.1 or later

Common 5-Star Students App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My 5-Star Students app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The 5-Star Students app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having 5-Star Students login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the 5-Star Students server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have 5-Star Students app installation issues

There seems to be some issues with the installation of the 5-Star Students app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My 5-Star Students app is not updating properly in my phone

In order to ensure that you are able to update the 5-Star Students app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with 5-Star Students

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

5-Star Students app notifications are not working properly

If you are not receiving notifications for the 5-Star Students app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "5-Star Students" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with 5-Star Students!

Are you experiencing issues with the 5-Star Students app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

5-Star Students Developer Updates

Version 41 27 August 2023

Updated ID badge view.

Version 38 20 June 2023

Added offers/discounts to digital ID, if available from your school.

Version 34 25 February 2023

Updated sign up options, if applicable to your school.

Version 32 23 October 2022

Added additional hall pass features, if enabled by your school. Added option to view secondary ID, if applicable. Misc bug fixes related to camera and location permissions..

Version 31 03 August 2022

Added support for traditional barcode type on virtual ID; updated lifeline phone number.

Version 30 15 June 2022

Added visibility to class schedule, if enabled by your school; added national lifeline contacts to digital ID.

Version 28 16 February 2022

Added additional sign up options and view upcoming hall passes.

Version 27 05 September 2021

Updates to check in methods.

Version 26 07 August 2021

Added access to hall passes, if enabled by your school.

Version 26 07 August 2021

Added access to hall passes, if enabled by your school.

Version 19 03 December 2020

Added new options for check in, including geolocation and QR code scanning. Added ability to cancel a reward redemption if not yet received. Created full-screen views of attended events, completed surveys/voting, etc for better visualization and more detail..

Version 18 30 July 2020

External links visible for activities, upcoming events, and rewards (where available).

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✓ 5-Star Students Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your 5-star students app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.