Is Kardia not working / having issues for you?
APP NAME
Kardia
VERSION
5.37.0
APP WORKING?
Recently reported problems with Kardia within the last 24 hours
Not Working91%
Login Issue19%
Loading Problem55%
Installation Issue86%
Kardia App Status (April 2024)
If you are having trouble with the Kardia app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.
| App Name | Kardia |
| App Category | Medical |
| Developer | AliveCor, Inc. |
| Relase Date | 06 January 2013, Sunday |
| Last Update | 30 March 2024, Saturday |
| Compatibility | IOS 13.0 or later |
Common Kardia App Problems and Troubleshooting Steps
Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:
- Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
- If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
- If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
- If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
- If the app still does not work, you can try installing older versions of the app.
Please note that, Good luck or re-installation may not always work and it may vary based on the app, phone and the problem.
My Kardia app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)
There are a number of reasons why a mobile app may experience loading issues. Some common causes include:
- The Kardia app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
- Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
- There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.
I'm having Kardia login issue or account related issues
If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:
- Check if the Kardia server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
- Verify that your wifi or mobile data connection is working properly.
- Ensure that you are using the correct login credentials. Double check the details you are entering.
- If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
- If you see error message, check if your account has been banned or deactivated.
I have Kardia app installation issues
There seems to be some issues with the installation of the Kardia app. To resolve this, please follow these steps:
- Ensure that your wifi or internet connection is stable.
- Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
- Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
My Kardia app is not updating properly in my phone
In order to ensure that you are able to update the Kardia app, please take the following steps:
- Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
- Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.
Audio/video loading problem with Kardia
If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:
- Verify that the volume on your phone is not turned down or muted.
- Try using headphones to determine if the problem is with the phone's speakers or with the app itself.
If you are having trouble with videos loading, some potential solutions include:
- Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
- Make sure that your phone has enough storage space to download the videos.
- Check if the app is compatible with your operating system version.
- Check that your phone is not running on low-power mode.
Kardia app notifications are not working properly
If you are not receiving notifications for the Kardia app, you can check the app's notification settings by following these steps:
- Go to the "Apps" section on your device. Locate the "Kardia" app.
- Check the notification settings to see if they are enabled. If they are not, please enable them.
- If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.
Note: The instructions may vary based on the device or operating system. It is always a good idea to check your device's documentation or manual to verify the exact steps to access the app's notification settings.
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I have a problem with Kardia!
Are you experiencing issues with the Kardia app or would you like to share some feedback? Please write your problem above and someone from our community may help you.
Kardia Developer Updates
Version 5.37.0 30 March 2024
The Kardia app is designed to help you get the most out of your Kardia devices, and now it’s more powerful than ever. We’re always working on improving the app, here’s what’s new: • Ability to switch from a monthly to an annual membership • Bug fixes and performance improvements.Version 5.35.1 20 December 2023
Minor bugfix..Version 5.34.0 04 November 2023
The Kardia app is designed to help you get the most out of your Kardia devices, and now it’s more powerful than ever. We’re always working on improving the app, here’s what’s new: - Integration with Steth IO device for US users - Kardia branding updates - Bug fixes and performance improvements.Version 5.33.2 03 September 2023
Fixed the issue of missing determinations of Kardiapro and PPP EKG users.Version 5.33.0 26 July 2023
The Kardia app is designed to help you get the most out of your Kardia devices, and now it’s more powerful than ever. We’re always working on improving the app, here’s what’s new: - Improvements blood pressure pairing and transferring flow - Bug fixes and performance improvements.Version 5.31.1 28 April 2023
The Kardia app is designed to help you get the most out of your Kardia devices, and now it’s more powerful than ever. We’re always working on improving the app, here’s what’s new: • Additional insight feature for KardiaCare users • Bug fixes and performance improvements.Version 5.29.2 15 February 2023
The Kardia app is designed to help you get the most out of your Kardia devices, and now it’s more powerful than ever. We’re always working on improving the app, here’s what’s new: • Improved KardiaMobile 6L device tutorial • Alert for potentially inverted 6L EKG • Bug fixes and performance improvements.Version 5.29.0 05 January 2023
The Kardia app is designed to help you get the most out of your Kardia devices, and now it’s more powerful than ever. We’re always working on improving the app, here’s what’s new: • Improved KardiaMobile 6L device tutorial • Alert for potentially inverted 6L EKG • Bug fixes and performance improvements.Version 5.27.1 04 October 2022
The Kardia app is designed to help you get the most out of your Kardia devices, and now it’s more powerful than ever. We’re always working on improving the app, here’s what’s new: • Improved KardiaMobile device tutorial • Enhanced EKG and blood pressure history for KardiaCare users • Bug fixes and performance improvements.Version 5.26.0 17 August 2022
The Kardia app is designed to help you get the most out of your Kardia devices, and now it’s more powerful than ever. We’re always working on improving the app, here’s what’s new: • Updated Kardia app tour • Updated KardiaCare feature tour • Improved preview of a completed Clinician Review Report • Bug fixes and performance improvements.Version 5.25.0 30 June 2022
The Kardia app is designed to help you get the most out of your Kardia devices, and now it’s more powerful than ever. We’re always working on improving the app, here’s what’s new: • EKG history filtering for KardiaCare members • Design improvements to EKG PDFs to fully display notes and tags • Bug fixes and performance improvements.Version 5.23.2 06 May 2022
The Kardia app is more powerful than ever and designed to help you get the most out of your Kardia devices. We’re always working on improving the app, here’s what’s new: * Functionality to support our new KardiaMobile Card device * New KardiaCare feature tour for KardiaCare members * Design improvements to adding EKG tags and notes * Bug fixes and performance improvements.Version 5.22.3 05 March 2022
The Kardia app is more powerful than ever. In this update, you’ll notice access to our new FDA-cleared Advanced Determinations for KardiaCare members. Here’s what’s new: - 3 new FDA-cleared EKG determinations, including Sinus Rhythm with Premature Ventricular Contractions (PVCs), Sinus Rhythm with Supraventricular Ectopy (SVE), and Sinus Rhythm with Wide QRS, accessible through KardiaCare. - In-app detailed descriptions of all of our AI powered EKG determinations..Version 5.21.1 21 December 2021
The Kardia app is more powerful than ever and designed to help you get the most out of your Kardia devices. We’re always working on improving the app, here’s what’s new: - Design improvements to the EKG history feature - Updates to manual blood pressure entry - Bug fixes and performance improvements.Version 5.19.3 23 October 2021
The Kardia app is more powerful than ever. In this update, you’ll notice access to our new FDA-cleared Advanced Determinations for KardiaCare members. Here’s what’s new: - 3 new FDA-cleared EKG determinations, including Sinus Rhythm with Premature Ventricular Contractions (PVCs), Sinus Rhythm with Supraventricular Ectopy (SVE), and Sinus Rhythm with Wide QRS, accessible through KardiaCare. - In-app detailed descriptions of all of our AI powered EKG determinations..Version 5.18.2 24 August 2021
The Kardia app is more powerful than ever. In this update, you’ll notice access to our new FDA-cleared Advanced Determinations for KardiaCare members. Here’s what’s new: - 3 new FDA-cleared EKG determinations, including Sinus Rhythm with Premature Ventricular Contractions (PVCs), Sinus Rhythm with Supraventricular Ectopy (SVE), and Sinus Rhythm with Wide QRS, accessible through KardiaCare. - In-app detailed descriptions of all of our AI powered EKG determinations..Version 5.17.1 15 June 2021
The Kardia app is more powerful than ever. In this update, you’ll notice access to our new FDA-cleared Advanced Determinations for KardiaCare members. Here’s what’s new: - 3 new FDA-cleared EKG determinations, including Sinus Rhythm with Premature Ventricular Contractions (PVCs), Sinus Rhythm with Supraventricular Ectopy (SVE), and Sinus Rhythm with Wide QRS, accessible through KardiaCare. - In-app detailed descriptions of all of our AI powered EKG determinations..Version 5.16.1 28 April 2021
The Kardia app is more powerful than ever. In this update, you’ll notice access to our new FDA-cleared Advanced Determinations for KardiaCare members. Here’s what’s new: - 3 new FDA-cleared EKG determinations, including Sinus Rhythm with Premature Ventricular Contractions (PVCs), Sinus Rhythm with Supraventricular Ectopy (SVE), and Sinus Rhythm with Wide QRS, accessible through KardiaCare. - In-app detailed descriptions of all of our AI powered EKG determinations..Version 5.15.1 04 March 2021
The Kardia app is more powerful than ever. In this update, you’ll notice access to our new FDA-cleared Advanced Determinations for KardiaCare members. Here’s what’s new: - 3 new FDA-cleared EKG determinations, including Sinus Rhythm with Premature Ventricular Contractions (PVCs), Sinus Rhythm with Supraventricular Ectopy (SVE), and Sinus Rhythm with Wide QRS, accessible through KardiaCare. - In-app detailed descriptions of all of our AI powered EKG determinations..Version 5.13.1 05 December 2020
Account Creation, Inner Circle and Clinician Review Enhancements. Defect Fixes..Version 5.13.0 30 November 2020
Account Creation, Inner Circle and Clinician Review Enhancements. Defect Fixes..Version 5.12.0 02 October 2020
- Improved EKG analysis screen - Redesigned account creation flow.
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âś“ Kardia Help Center Note
Update your device software to the latest version, delete the app and redownload it from the app store. Your kardia app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.