Is Dollar General not working / having issues for you?

APP NAME
Dollar General
VERSION
12.7.3
APP WORKING?

Recently reported problems with Dollar General within the last 24 hours

Not Working92%
Login Issue7%
Loading Problem23%
Installation Issue10%

Dollar General App Status (March 2024)

If you're experiencing difficulties with the Dollar General app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name Dollar General
App Category Shopping
Developer Dolgencorp, LLC
Relase Date 20 September 2012, Thursday
Last Update 06 December 2023, Wednesday
Compatibility IOS 13.0 or later

Common Dollar General App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Dollar General app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Dollar General app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Dollar General login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Dollar General server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Dollar General app installation issues

There seems to be some issues with the installation of the Dollar General app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Dollar General app is not updating properly in my phone

In order to ensure that you are able to update the Dollar General app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Dollar General

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Dollar General app notifications are not working properly

If you are not receiving notifications for the Dollar General app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Dollar General" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Dollar General!

Are you experiencing issues with the Dollar General app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Dollar General Developer Updates

Version 12.7.3 06 December 2023

- Minor bug fixes and improvements..

Version 12.6.26 18 October 2023

- Minor bug fixes and improvements..

Version 12.5.17 31 August 2023

- We've added deals to our product tiles - now you can clip coupons and cash back offers right from your search results and category pages. - Minor bug fixes and improvements..

Version 12.3.10 28 June 2023

- Minor bug fixes and improvements..

Version 11.4.3 21 March 2023

- Minor bug fixes and improvements..

Version 11.3.9 16 February 2023

We've added Biometric sign-in to help make it easier to access your account. We've also updated our Wallet which is the new home for DG Cash - more on that coming soon!.

Version 11.1.4 15 December 2022

- Minor bug fixes and improvements..

Version 10.1.22 28 October 2022

The List is back! We've added the Shopping List back to the main navigation, so planning your trip is just one tap away. We've also updated our Deals design to help make it easier to find and browse the Digital Coupons you want most..

Version 8.6.4 10 August 2022

- Minor bug fixes and improvements..

Version 8.5.8 21 June 2022

- Minor bug fixes and improvements..

Version 8.4.2 20 April 2022

- Minor bug fixes and improvements..

Version 8.0.42 14 February 2022

- Minor bug fixes and improvements..

Version 7.19.3 09 December 2021

- Minor bug fixes and improvements..

Version 7.19.0 12 October 2021

We’ve added the ability for users to provide additional criteria to personalize offers and experiences. You simply go to the account section and update preferences..

Version 7.18.6 03 September 2021

- Minor bug fixes and improvements..

Version 7.16.1 26 May 2021

- Minor bug fixes and improvements..

Version 7.14.3 20 April 2021

- Minor bug fixes and improvements..

Version 7.11.4 08 February 2021

- Some UI enhancements for DG Pickup shopping..

Version 7.9.4 30 November 2020

We’ve made it easier to access the features you love and re-order the items you buy most often. Now, you can quickly add items to your cart for your next DG Pickup order, right from the home screen!.

Version 7.8.2 23 November 2020

- Minor bug fixes and improvements..

Version 7.8.1 04 November 2020

- Minor bug fixes and improvements..

Version 7.7.8 01 October 2020

Introducing Deals! Your favorite ways to save, all in one place. In the new Deals section you’ll find: - Digital Coupons - DG Rewards - Weekly Ad - NEW! Just For You: discover personalized deals curated for you!.

Similar app Problems
✓ Dollar General Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your dollar general app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.