Is Clash of Clans not working / having issues for you?

Clash of Clans

Recently reported problems with Clash of Clans within the last 24 hours

Not Working7%
Login Issue35%
Loading Problem85%
Installation Issue61%

Clash of Clans Game Status (April 2024)

If you are having trouble with the Clash of Clans game, it may be due to a problem with your device or internet connection. If you suspect that the game itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Clash of Clans
App Category Games
Developer Supercell
Relase Date 02 August 2012, Thursday
Last Update 27 February 2024, Tuesday
Compatibility IOS 12.0 or later

Common Clash of Clans App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the game. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Clash of Clans game wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Clash of Clans app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Clash of Clans login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Clash of Clans server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Clash of Clans game installation issues

There seems to be some issues with the installation of the Clash of Clans app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Clash of Clans game is not updating properly in my phone

In order to ensure that you are able to update the Clash of Clans app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Clash of Clans

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Clash of Clans game notifications are not working properly

If you are not receiving notifications for the Clash of Clans app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Clash of Clans" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

I have issues with Clash of Clans game points/score updates

  1. It is possible that thousands or millions of users are playing the Clash of Clans game at the same time, which can cause delays in updating scores or points. In this case, it is best to be patient and check back after some time to see if the points have been updated.
  2. If the points still have not been updated, you can try closing or logging out of the app and logging back in. This can sometimes help refresh the game's connection and update the points.
  3. If none of the above steps resolve the issue, you can contact the developer of the Clash of Clans game for further assistance. Provide a brief description of the problem and, if possible, attach some screenshots that demonstrate the issue you are experiencing. This can help the developer understand and address your issue more quickly.

Clash of Clans game level / lives are not updating or suddenly decreased

Similar to points, concurrent user load on the server can also cause delays in updating levels in the Clash of Clans game. When too many players are accessing the game at the same time, it can slow down the server's processing of data, which may delay updates to a player's level or lives. In such cases, it's best to wait for a while and check back again later to see if the levels have been updated. It's also important to note that, since the slow down of server might lead to receiving wrong level information, so it's always recommended to cross-check the levels with other players or official site before reaching any conclusion. Please be patient as it is a common issue with popular games with many concurrent users and these delays are often temporary.

I can't able to invite friends to Clash of Clans, request lives or share points

  1. In order to invite friends to play the Clash of Clans game, you may need to sync the app with your contacts or social networks such as Facebook or Twitter. However, this process can sometimes be slow, as the app server needs to handle a large amount of data.
  2. If you experience this problem and it persists even after waiting, you may contact the developer of Clash of Clans for further assistance. In your message, briefly describe the issue you are experiencing and include any relevant screenshots, this will allow the developer to understand and address your problem more quickly.

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I have a problem with Clash of Clans!

Are you experiencing issues with the Clash of Clans game or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Clash of Clans Developer Updates

Version 16.137.6 27 February 2024

A new update is here! ● Watch as your foes’ defenses get tangled up in mighty roots thanks to the brand-new Overgrowth Spell! ● Amp up your Village with new upgrade levels for a whole bunch of defenses and units! ● Get ready for some serious Clan Chat glow-up! We’ve spruced it up with enhanced visuals, new emoji Reactions, and Pinned Messages. ● Enjoy various quality-of-life improvements, balance changes, and bug fixes for smoother gameplay..

Version 16.0.8 21 December 2023

Unleash the force of nature with Town Hall 16! ● Combine your Cannons and Archer Towers into two powerful new defenses! ● Discover a stealthy new pet, a smashing troop along with lots of new building and troop levels! ● Give your Heroes powerful abilities with the all-new Equipment! Available at Town Hall 8 and up!.

Version 15.547.8 20 October 2023

It's a Sparktacularly Spooky Update! ● New Capital District - Goblin Mines ● Mega Sparky - a new Capital Mega Troop that does mega damage! ● If you need an extra helping hand, Goblin Builder is here for a limited time!.

Version 15.352.8 03 July 2023

Various minor bug fixes and improvements.

Version 15.352.6 16 June 2023

Get set for a super summer of Clash! ● Support your attacks with the new Apprentice Warden troop. ● Super Hog Rider's leapt into battle and ready to level your opponents. ● And there's new Magic Items, new upgrades, sharper skins and MORE!.

Version 15.83.26 02 February 2023

Removed Winter Theme.

Version 15.83.19 20 December 2022

Welcome to Skeleton Park, a new Clan Capital District with indestructable barriers! ● Create chaos and destruction in enemy districts with the all new Graveyard Spell! ● Terrify your opponents with 2 unique new defenses: the Mini-Minion Hive and Reflector! ● Customize your very own Player House and earn Capital Trophies in Clan Capital Leagues! ● Loads more new stuff, including the explosive Super Miner and a big upgrade for Shovel of Obstacles!.

Version 15.0.3 21 October 2022

Introducing Town Hall 15, the most magical Town Hall yet! ● Power up your village and devastate your foes with two brand new defenses: Spell Tower and Monolith! ● Evolve your attack strategy with a formidable new troop, a game changing new spell, a burrowing siege machine, and 4 additional hero pets! ● New building and troop levels for Town Hall 15 and a bunch of neat quality of life improvements!.

Version 14.635.9 10 August 2022

Various minor bug fixes and improvements.

Version 14.635.6 29 June 2022

New Features: ● Army training is now free in the home village! Train your favourite troops at zero cost. ● Quick donate any Super Troop to your clan member’s Clan Castle! ● Balance changes and a bunch of neat Quality of Life improvements!.

Version 14.426.5 21 April 2022

Various minor bug fixes and improvements.

Version 14.426.3 25 February 2022

New Features: ● Attack twice in a row without having to wait in between with Extra Life for Heroes! ● Neat improvements to the Clan UI with additional information on your clan members’ activity and sorting options. ● Additional Quality of Life changes, including volume sliders for music and sounds, a faster way to take your next Clan Games task and AI improvements..

Version 14.211.9 15 November 2021

Various minor bug fixes and improvements.

Version 14.211.7 27 October 2021

Celebrate Clash-o-ween with an extra spooky challenge, the Royal Ghost, and the new Pumpkin Graveyard scenery..

Version 14.93.6 28 June 2021

Various minor bug fixes and improvements.

Version 14.0.9 29 April 2021

Various minor bug fixes and improvements.

Version 13.675.22 01 March 2021

Various minor bug fixes and improvements.

Version 13.675.1 07 December 2020

2020 is no year for an ordinary Clashmas - the Logmas Update is here! ● Roll through enemy villages with the Log Launcher, a brand-new Siege Machine! ● Introducing Super Wizard and Ice Hound, the latest additions to the Super Troop line-up! ● Update also contains a new, must-see Spell, fresh Town Hall 13 content, neat quality of life changes and much more!.

Version 13.576.9 05 November 2020

Various minor bug fixes and improvements..

Version 13.576.8 26 October 2020

Various minor bug fixes and improvements..

Version 13.369.29 23 September 2020

Various minor bug fixes and improvements.

Similar game Problems
✓ Clash of Clans Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your clash of clans game progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.