Is Chick-fil-A not working / having issues for you?
Recently reported problems with Chick-fil-A within the last 24 hours
Chick-fil-A App Status (April 2024)
If you are having trouble with the Chick-fil-A app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.
| App Name | Chick-fil-A |
| App Category | Food & Drink |
| Developer | Chick-fil-A, Inc. |
| Relase Date | 16 December 2011, Friday |
| Last Update | 19 February 2024, Monday |
| Compatibility | IOS 15.0 or later |
Common Chick-fil-A App Problems and Troubleshooting Steps
Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:
- Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
- If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
- If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
- If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
- If the app still does not work, you can try installing older versions of the app.
Please note that, Good luck or re-installation may not always work and it may vary based on the app, phone and the problem.
My Chick-fil-A app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)
There are a number of reasons why a mobile app may experience loading issues. Some common causes include:
- The Chick-fil-A app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
- Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
- There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.
I'm having Chick-fil-A login issue or account related issues
If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:
- Check if the Chick-fil-A server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
- Verify that your wifi or mobile data connection is working properly.
- Ensure that you are using the correct login credentials. Double check the details you are entering.
- If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
- If you see error message, check if your account has been banned or deactivated.
I have Chick-fil-A app installation issues
There seems to be some issues with the installation of the Chick-fil-A app. To resolve this, please follow these steps:
- Ensure that your wifi or internet connection is stable.
- Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
- Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
My Chick-fil-A app is not updating properly in my phone
In order to ensure that you are able to update the Chick-fil-A app, please take the following steps:
- Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
- Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.
Audio/video loading problem with Chick-fil-A
If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:
- Verify that the volume on your phone is not turned down or muted.
- Try using headphones to determine if the problem is with the phone's speakers or with the app itself.
If you are having trouble with videos loading, some potential solutions include:
- Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
- Make sure that your phone has enough storage space to download the videos.
- Check if the app is compatible with your operating system version.
- Check that your phone is not running on low-power mode.
Chick-fil-A app notifications are not working properly
If you are not receiving notifications for the Chick-fil-A app, you can check the app's notification settings by following these steps:
- Go to the "Apps" section on your device. Locate the "Chick-fil-A" app.
- Check the notification settings to see if they are enabled. If they are not, please enable them.
- If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.
Note: The instructions may vary based on the device or operating system. It is always a good idea to check your device's documentation or manual to verify the exact steps to access the app's notification settings.
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I have a problem with Chick-fil-A!
Are you experiencing issues with the Chick-fil-A app or would you like to share some feedback? Please write your problem above and someone from our community may help you.
Chick-fil-A Developer Updates
Thank you for downloading the Chick-fil-A® App! This release includes some minor bug fixes and performance improvements to help make your app experience better..
Version 2023.20.1 18 December 2023Thank you for downloading the Chick-fil-A® App! This release includes some minor bug fixes and performance improvements to help make your app experience better..
Version 2023.17.0 25 October 2023Thank you for downloading the Chick-fil-A® App! This release includes some minor bug fixes and performance improvements to help make your app experience better..
Version 2023.13.0 30 August 2023Thank you for downloading the Chick-fil-A® App! This release includes some minor bug fixes and performance improvements to help make your app experience better..
Version 2023.10.0 27 June 2023Thank you for downloading the Chick-fil-A® App! This release includes some minor bug fixes and performance improvements to help make your app experience better..
Version 2023.6.1 12 April 2023Thank you for downloading the Chick-fil-A® App! - When switching to the Scan tab, the screen will automatically brighten in order to make the process of scanning more seamless. After leaving the Scan tab or the app, the screen will return to its original brightness. - As always, we’ve added other less-visible bug fixes and performance improvements to further enhance your app experience..
Version 2023.4.0 20 February 2023Thank you for downloading the Chick-fil-A® App! This release includes some minor bug fixes and performance improvements to help make your app experience better..
Version 2022.20.0 14 December 2022Thank you for downloading the Chick-fil-A® App! - Customers can now place Catering orders within the app even while not signed-in. - Information about delivery service times and restaurant hours will now be more clear when beginning a delivery order. - As always, we’ve added other less-visible bug fixes and performance improvements to further enhance your app experience..
Version 2022.17.0 29 October 2022Thank you for downloading the Chick-fil-A® App! This release includes some minor bug fixes and performance improvements to help make your app experience better..
Version 2022.12.0 15 August 2022Thank you for downloading the Chick-fil-A® App! - The scanning experience for customers picking up their order using Drive-Thru Express has been improved. The scanner will no longer automatically dismiss, and customers on certain model phones will notice that the camera no longer appears as zoomed-in. - As always, we’ve added other less-visible bug fixes and performance improvements to further enhance your app experience..
Version 2022.8.0 16 June 2022Thank you for downloading the Chick-fil-A® App! - Customers may now view the hours for each different service option, such as carry-out, drive-thru, or curbside, that a restaurant offers from within the restaurant details screen. - As always, we’ve added other less-visible bug fixes and performance improvements to further enhance your app experience..
Version 2022.5.1 03 May 2022Thank you for downloading the Chick-fil-A® App! - We’ve completely redesigned our order pickup screens to make it easier to read and provide greater clarity along each step of the process. - This release resolves some minor issues that customers were experiencing in the prior release..
Version 2022.2.0 17 February 2022Thank you for downloading the Chick-fil-A® App! - Announcing Checkout with DoorDash! Order delivery with the Chick-fil-A® App and earn points and redeem rewards with every qualifying purchase at participating restaurants. - As always, we’ve added other less-visible bug fixes and performance improvements to further enhance your app experience..
Version 2021.18.0 15 December 2021Thank you for downloading the Chick-fil-A App! This release includes some minor bug fixes and performance improvements to help make your app experience better..
Version 2021.16.0 31 October 2021Thank you for downloading the Chick-fil-A App! - Some urban restaurants will now more accurately display as “in-line” rather than “inside a mall.” - We’ve added a shortcut to purchase 8oz squeezable sauces when customizing certain menu items. - As always, we’ve added other less-visible bug fixes and performance improvements to further enhance your app experience..
Version 2021.12.1 22 August 2021Thank you for downloading the Chick-fil-A App! - Customers can now view and select “Recently ordered from” restaurants when beginning an order. - Redeeming points for rewards from within the ordering cart is now easier than ever! Now, each item that is eligible for redemption will be individually marked, so Customers can conveniently redeem as many points as they like. - The images of meal items in the ordering cart have been enhanced to now include images of the selected side item and drink. - As always, we’ve added other less-visible bug fixes and performance improvements to further enhance your app experience..
Version 2021.10.0 30 June 2021Thank you for downloading the Chick-fil-A App! This release includes some minor bug fixes and performance improvements to help make your app experience better..
Version 2021.7.0 21 April 2021Thank you for downloading the Chick-fil-A App! - We’ve made some small enhancements to the experience after submitting an order to better highlight the current step in the fulfillment process. - As always, we’ve added other less-visible bug fixes and performance improvements to further enhance your app experience..
Version 2021.3.0 22 February 2021Thank you for downloading the Chick-fil-A App! This release includes some minor bug fixes and performance improvements to help make your app experience better..
Version 2020.17.0 03 December 2020Thank you for downloading the Chick-fil-A App! This release contains a handful of bug fixes and performance improvements, a few of which are noted below: - Customers who have set a custom default web browser will no longer experience issues when opening some links from within the app. - We’ve resolved an intermittent visual bug in which the screen would “zoom out” and not return to its original state when attempting to redeem a reward. - Maximum order sizes are now enforced when adding items, so Customers will experience fewer errors from within the ordering cart..
Version 2020.16.0 03 November 2020Thank you for downloading the Chick-fil-A App! - We’ve resolved an issue that some users were experiencing when attempting to customize the type of bun their sandwich was prepared with. - The “Nutrition & Allergens” section of the menu item configuration screen has been redesigned to simplify it and make it easier for Customers to understand. - We’ve made some enhancements to the check-in experience so that receiving your food is easier and more enjoyable. - As always, we’ve added other less-visible bug fixes and performance improvements to further enhance your app experience..
Version 2020.15.1 23 October 2020Thank you for downloading the Chick-fil-A App! - We’ve been working hard on the menu browsing experience to make the ordering process even faster and more convenient! - Updated look and feel on Favorites and Recents will add even more clarity about just how you’ve customized your favorite items. Additionally, we’ve now added the ability to “Customize” a recently ordered item in case you want to make a slight change from how you ordered it last time. - This release resolves an issue that was causing users to have trouble when attempting to redeem certain types of rewards. - As always, we’ve added other less-visible bug fixes and performance improvements to further enhance your app experience..
Version 2020.13.1 22 September 2020Thank you for downloading the Chick-fil-A App! This release includes some minor bug fixes and performance improvements to help make your app experience better..
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Update your device software to the latest version, delete the app and redownload it from the app store. Your chick-fil-a app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.