Is Night Sky not working / having issues for you?

APP NAME

Night Sky

VERSION

12.2

APP WORKING?

Recently reported problems with Night Sky within the last 24 hours
Common Night Sky App Problems and Troubleshooting Steps
My Night Sky app is not updating properly in my phone
I have a problem with Night Sky!
Night Sky Developer Updates

Recently reported problems with Night Sky within the last 24 hours

Not Working20%

Loading Problem20%

Installation Issue10%

Night Sky App Status (April 2024)

If you are having trouble with the Night Sky app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name	Night Sky
App Category	Reference
Developer	ICandi Apps Ltd.
Relase Date	01 November 2011, Tuesday
Last Update	07 January 2024, Sunday
Compatibility	IOS 14.0 or later

Common Night Sky App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
If the app still does not work, you can try installing older versions of the app.

Please note that, Good luck or re-installation may not always work and it may vary based on the app, phone and the problem.

My Night Sky app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

The Night Sky app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Night Sky login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

Check if the Night Sky server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
Verify that your wifi or mobile data connection is working properly.
Ensure that you are using the correct login credentials. Double check the details you are entering.
If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
If you see error message, check if your account has been banned or deactivated.

I have Night Sky app installation issues

There seems to be some issues with the installation of the Night Sky app. To resolve this, please follow these steps:

Ensure that your wifi or internet connection is stable.
Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.

My Night Sky app is not updating properly in my phone

In order to ensure that you are able to update the Night Sky app, please take the following steps:

Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Night Sky

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

Verify that the volume on your phone is not turned down or muted.
Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
Make sure that your phone has enough storage space to download the videos.
Check if the app is compatible with your operating system version.
Check that your phone is not running on low-power mode.

Night Sky app notifications are not working properly

If you are not receiving notifications for the Night Sky app, you can check the app's notification settings by following these steps:

Go to the "Apps" section on your device. Locate the "Night Sky" app.
Check the notification settings to see if they are enabled. If they are not, please enable them.
If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Note: The instructions may vary based on the device or operating system. It is always a good idea to check your device's documentation or manual to verify the exact steps to access the app's notification settings.

Please wait! Night Sky app comments loading...

I have a problem with Night Sky!

Are you experiencing issues with the Night Sky app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Night Sky Developer Updates

Version 12.2 07 January 2024

Version 12.2 brings the following enhancements:
+ Fixes a crash that may happen when changing music settings.
If you enjoy using Night Sky a great review on the App Store is always appreciated. If we can be of any assistance, please reach out to the team at [email protected] who will be happy to help!
Happy stargazing!.

Version 12.0.2 03 October 2023

12.0.2 - Bug fixes
Welcome to Night Sky 12!
Night Sky 12 is a huge update bringing some exciting new features and enhancements for iOS 17!
+ LIVE SKY EVENTS - Never miss Live Sky Events again with Night Sky! A new indicator will appear in the bottom right of the Sky View whenever there is an interesting Live Sky Event such as a meteor shower or planetary conjunction for instance. The Live Event will also be highlighted in the Sky View and will only appear when the event is Live, so you'll immediately know the most exciting celestial wonders to view as soon as you launch Night Sky!
+ PRO GRIDS & LINES - We've added the equatorial line, the meridian line, equatorial grid and azimuthal grid to Night Sky. Turn these on or off directly from the Sky View.
+ INTERACTIVE WIDGET SUPPORT (iOS 17 required) - Night Sky now supports Interactive Widgets in iOS 17! Favorite an object from the Interactive Widget to get notifications about it rising in the future.
+ STANDBY MODE SUPPORT (iOS 17 required) - Night Sky supports Standby Mode support in iOS 17 by displaying objects rising in the sky. Ready to let you know whats happening above if you wake up in the middle of the night.
+ HIGH RESOLUTION LIGHT SPECTRUMS - We've improved the resolution of all light spectrum arrays in Night Sky 12. See things you can't see with your eyes using the light spectrum filters available to change directly from the Sky View.
+ USER TOURS (Night Sky+ only) - Anyone can now make their own custom sky tour. Create a list of objects with your own images, and have Night Sky direct you to the objects in a sequenced tour. You can then share this tour with family and friends!
+ COMMON NAMES - Night Sky now recognises commonly used terms such as 'the big dipper' and 'the plough'. When a user searches for commonly used names, Night Sky will display the correct objects in the search results.
If you enjoy using Night Sky a great review on the App Store is always appreciated. If we can be of any assistance, please reach out to the team at [email protected] who will be happy to help!
Happy stargazing!.

Version 12.0 18 September 2023

Welcome to Night Sky 12!
Night Sky 12 is a huge update bringing some exciting new features and enhancements for iOS 17!
+ LIVE SKY EVENTS - Never miss Live Sky Events again with Night Sky! A new indicator will appear in the bottom right of the Sky View whenever there is an interesting Live Sky Event such as a meteor shower or planetary conjunction for instance. The Live Event will also be highlighted in the Sky View and will only appear when the event is Live, so you'll immediately know the most exciting celestial wonders to view as soon as you launch Night Sky!
+ PRO GRIDS & LINES - We've added the equatorial line, the meridian line, equatorial grid and azimuthal grid to Night Sky. Turn these on or off directly from the Sky View.
+ INTERACTIVE WIDGET SUPPORT (iOS 17 required) - Night Sky now supports Interactive Widgets in iOS 17! Favorite an object from the Interactive Widget to get notifications about it rising in the future.
+ STANDBY MODE SUPPORT (iOS 17 required) - Night Sky supports Standby Mode support in iOS 17 by displaying objects rising in the sky. Ready to let you know whats happening above if you wake up in the middle of the night.
+ HIGH RESOLUTION LIGHT SPECTRUMS - We've improved the resolution of all light spectrum arrays in Night Sky 12. See things you can't see with your eyes using the light spectrum filters available to change directly from the Sky View.
+ USER TOURS (Night Sky+ only) - Anyone can now make their own custom sky tour. Create a list of objects with your own images, and have Night Sky direct you to the objects in a sequenced tour. You can then share this tour with family and friends!
+ COMMON NAMES - Night Sky now recognises commonly used terms such as 'the big dipper' and 'the plough'. When a user searches for commonly used names, Night Sky will display the correct objects in the search results.
If you enjoy using Night Sky a great review on the App Store is always appreciated. If we can be of any assistance, please reach out to the team at [email protected] who will be happy to help!
Happy stargazing!.

Version 11.4.1 09 February 2023

Thank you for using Night Sky! Version 11.4.1 contains the following enhancements -
- Astrophotography fixes
- Additional bug fixes and enhancements.
If you enjoy using Night Sky a great review on the App Store is always appreciated. If we can be of any assistance, please reach out to the team at [email protected] who will be happy to help!
Happy stargazing!.

Version 11.3 11 December 2022

Thank you for using Night Sky! Version 11.3 contains the following enhancements -
+ Minor enhancements and bug fixes.
If you enjoy using Night Sky a great review on the App Store is always appreciated. If we can be of any assistance, please reach out to the team at [email protected] who will be happy to help!
Happy stargazing!.

Version 11.1 24 October 2022

Thank you for using Night Sky! Version 11.1 contains the following enhancements -
+ Compatibility with Stage Manager on iPadOS 16.1
+ Minor bug fixes
If you enjoy using Night Sky a great review on the App Store is always appreciated. If we can be of any assistance, please reach out to the team at [email protected] who will be happy to help!
Happy stargazing!.

Version 10.5.1 04 May 2022

Thank you for using Night Sky X! Version 10.5.1 contains the following enhancements -
+ User interface improvements.
+ Added "Zoom Stabilization" mode in Preferences (beta).
+ Minor bug fixes.
If you enjoy using Night Sky X a great review on the App Store is always appreciated. If we can be of any assistance, please reach out to the team at [email protected] who will be happy to help!
Happy stargazing!.

Version 10.4.2 12 February 2022

10.4.2 + Fixes a bug that was causing some devices to crash on start-up.
Thank you for using Night Sky X! Version 10.4.1 contains the following enhancements -
+ Improved syncing of My Sky Notifications via iCloud.
+ Other iCloud syncing optimizations.
+ Additional minor bug fixes and enhancements.
If you enjoy using Night Sky X a great review on the App Store is always appreciated. If we can be of any assistance, please reach out to the team at [email protected] who will be happy to help!
Happy stargazing!.

Version 10.2.1 25 November 2021

Thank you for using Night Sky X! Version 10.2.1 contains the following enhancements -
+ Fixed a bug causing some Planetary Moons to appear incorrectly.
+ Additional minor bug fixes.
If you enjoy using Night Sky X a great review on the App Store is always appreciated. If we can be of any assistance, please reach out to the team at [email protected] who will be happy to help!
Happy stargazing!.

Version 10.1 24 October 2021

NIGHT SKY X (Part Two)
Celebrating 10 years of Night Sky with our 2nd major update this year! Here's Night Sky X Part Two, containing the following new innovations:
+ NEW - CONNECTED STARGAZING (Premium Feature) - Connected Stargazing is a revolutionary new feature that utilizes SharePlay in iOS 15.1, allowing you to stargaze with others when you are apart! Start a FaceTime Audio call with those who you would like to stargaze with, then create a session by adding objects for everyone to find in the sky!
+ NEW - SKY TIMESTAMPS - Travel to anytime in the past or future using the Space Travel feature, then Sky Timestamp the time for quick recollection! Save the sky for the night you were born, or any other significant celestial event to revisit at the tap of your Sky Timestamp!
+ iPhone 13 Pro / iPhone 13 Pro Max - ProMotion 120Hz refresh rate support.
Thank you for supporting Night Sky over the past decade! We look forward to bringing you many more innovations and magical experiences in the years to come!.

Version 8.5.3 29 July 2021

Thank you for using Night Sky! Version 8.5.3 contains the following changes:
+ Some minor enhancements.
If you enjoy using Night Sky a great review on the App Store is always appreciated! If we can be of any further assistance, please reach out to the team at [email protected] who will be happy to help!
Happy stargazing!.

Version 8.5.2 13 May 2021

Thank you for using Night Sky! Version 8.5.2 contains the following changes:
+ Updated Twitter username to @NightSky for support.
+ Some minor bug fixes.
If you enjoy using Night Sky a great review on the App Store is always appreciated! If we can be of any further assistance, please reach out to the team at [email protected] who will be happy to help!
Happy stargazing!.

Version 8.5.1 20 April 2021

Thank you for using Night Sky! Version 8.5.1 contains the following changes:
+ Bug fixes and minor enhancements.
If you enjoy using Night Sky a great review on the App Store is always appreciated! If we can be of any further assistance, please reach out to the team at [email protected] who will be happy to help!
Happy stargazing!.

Version 8.4 18 December 2020

Thank you for using Night Sky! Version 8.4 contains the following changes:
+ Sky View enhancements - Moon coloring has been improved.
+ Earth View enhancements - actual satellite models displayed on Earth View.
+ Night Sky Tour enhancements - Tours now display alerts for weather events that affect stargazing.
+ Widget improvements.
+ Bug fixes and minor enhancements.
If you enjoy using Night Sky a great review on the App Store is always appreciated! If we can be of any further assistance, please reach out to the team at [email protected] who will be happy to help!
Wishing all of our users worldwide Happy Holidays and Happy stargazing!.

Version 8.3.1 09 December 2020

Thank you for using Night Sky! Version 8.3.1 contains the following changes:
+ Bug fixes and minor enhancements.
If you enjoy using Night Sky a great review on the App Store is always appreciated! If we can be of any further assistance, please reach out to the team at [email protected] who will be happy to help!
Happy stargazing!.

Version 8.3 28 November 2020

Thank you for using Night Sky! Version 8.3 contains the following changes:
+ Family Sharing - We've added Family Sharing support in iOS 14 for Night Sky Premium subscription. Let the whole family enjoy Night Sky Premium at no extra cost!
+ Bug fixes and minor enhancements.
If you enjoy using Night Sky a great review on the App Store is always appreciated! If we can be of any further assistance, please reach out to the team at [email protected] who will be happy to help!
Happy stargazing!.

Version 8.2 11 November 2020

Thank you for using Night Sky! Version 8.2 contains the following changes:
+ Night Sky News Widget: A new 'Night Sky News' Widget in addition to the current Widget comes to iOS 14, delivering all the latest news from our own editors right to your Home Screen! 
+ Stargazing Warnings: Night Sky now assesses mist, haze, fog, sand storms, dust storms, volcanic ash, and risk of tornadoes when assessing stargazing conditions, and supplies warnings within the app!
+ Night Sky Service Status: Check the status of all of the Night Sky servers and services from this independent page, to help with support issues.
+ Comet Animation has been improved.
+ User Interface improvements with new Directions button, making it easier for Night Sky to direct you to objects in the sky.
+ Bug fixes and minor enhancements.
If you enjoy using Night Sky a great review on the App Store is always appreciated! If we can be of any further assistance, please reach out to the team at [email protected] who will be happy to help!
Happy stargazing!.

Version 8.1 14 October 2020

Thank you for using Night Sky! Version 8.1 contains the following changes:
+ Smoke Pollution: Night Sky now takes into account severe smoke pollution when assessing stargazing conditions, and supplies a smoke alert within the app.
+ Starlink String Flyovers on Tours: Integrated Starlink String Flyovers into Night Sky Tours.
+ Icon Color: Added ability for Premium users to change Night Sky icon color in settings.
+ Clear Cache: Added ability to clear Night Sky cache memory in Preferences to free up storage on your device.
+ Bug fixes and minor enhancements.
If you enjoy using Night Sky a great review on the App Store is always appreciated! If we can be of any further assistance, please reach out to the team at [email protected] who will be happy to help!
Happy stargazing!.

Version 8.0 16 September 2020

NIGHT SKY 8
Designed for iOS/iPadOS 14 and watchOS 7
Night Sky is a powerful AR personal planetarium.
NEW FEATURE SET:
+ NEW - BILLIONS OF STARS! (Premium Feature) - Space is vast, so Night Sky has been hyper charged in Night Sky 8 with over 1.7 BILLION STARS streamed from the cloud! With a new super deep zoom (greater than 10X before), prepare to delve deeper into space than you ever imagined!
+ NEW - STARLINK STRING FLYOVER NOTIFICATIONS - Get notified when a string of the recently launched Starlink satellites are about to flyover your current location!
+ NEW - NIGHT SKY WIDGET - Add the beautiful new Night Sky Widget new for iOS 14. Available in multiple sizes get relevant data to your location on satellite flyovers, conditions, and your favorite objects!
+ NEW - NIGHT SKY WATCH FACE - A new Watch face designed to bring all your Night Sky complications to your wrist in watchOS 7! Share it with others directly from Night Sky!
+ NEW - 18 NEW LANGUAGES! - Night Sky now fully supports every language on the App Store! New support for Catalan, Croatian, Czech, Danish, Dutch, Finnish, Greek, Hindi, Hungarian, Indonesian, Malay, Norwegian, Romanian, Slovak, Swedish, Thai, Ukrainian and Vietnamese.
+ MAPS UI - A clean and familiar interface with Search features including Quick Find, intelligent Night Red Mode, Light Pollution indicator and easy to use menu, prepare to navigate Night Sky quicker than ever before! Further improved in Night Sky 8!
+ AR PLANETARY PORTALS & AR GRAND ORRERY (Premium Features) - Step onto the surface of other planets by placing AR portals around your room! Or walk around the entire Solar System using the newly refreshed interactive Grand Orrery! The Grand Orrery has been completely re-built for Night Sky 8 using new sky animations.
+ NIGHT SKY WATCH AR - Night Sky magically comes to life on Apple Watch, with Glass Constellations, Red Vision, and Night Sky Live Tours - all on your wrist!
+ ADLER PLANETARIUM AR EXPERIENCE - We’ve worked in collaboration with the Adler Planetarium in Chicago to bring a AR experience to visitors. Simply raise Night Sky to labelled objects to view immersive content, and interact with 3D models of some of the objects on display. Get a taste with the new Adler App Clip on iOS 14 when you arrive at the planetarium!
+ MANY MORE NEW FEATURES
If you enjoy using Night Sky a great review on the App Store is always appreciated! If we can be of any further assistance, please reach out to the team at [email protected] who will be happy to help.
Happy stargazing!.

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