Is ADP Mobile Solutions not working / having issues for you?
Recently reported problems with ADP Mobile Solutions within the last 24 hours
ADP Mobile Solutions App Status (April 2024)
If you are having trouble with the ADP Mobile Solutions app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.
App Name | ADP Mobile Solutions |
App Category | Business |
Developer | ADP, Inc |
Relase Date | 13 July 2011, Wednesday |
Last Update | 15 March 2024, Friday |
Compatibility | IOS 15.0 or later |
Common ADP Mobile Solutions App Problems and Troubleshooting Steps
Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:
- Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
- If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
- If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
- If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
- If the app still does not work, you can try installing older versions of the app.
Please note that, Good luck or re-installation may not always work and it may vary based on the app, phone and the problem.
My ADP Mobile Solutions app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)
There are a number of reasons why a mobile app may experience loading issues. Some common causes include:
- The ADP Mobile Solutions app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
- Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
- There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.
I'm having ADP Mobile Solutions login issue or account related issues
If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:
- Check if the ADP Mobile Solutions server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
- Verify that your wifi or mobile data connection is working properly.
- Ensure that you are using the correct login credentials. Double check the details you are entering.
- If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
- If you see error message, check if your account has been banned or deactivated.
I have ADP Mobile Solutions app installation issues
There seems to be some issues with the installation of the ADP Mobile Solutions app. To resolve this, please follow these steps:
- Ensure that your wifi or internet connection is stable.
- Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
- Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
My ADP Mobile Solutions app is not updating properly in my phone
In order to ensure that you are able to update the ADP Mobile Solutions app, please take the following steps:
- Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
- Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.
Audio/video loading problem with ADP Mobile Solutions
If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:
- Verify that the volume on your phone is not turned down or muted.
- Try using headphones to determine if the problem is with the phone's speakers or with the app itself.
If you are having trouble with videos loading, some potential solutions include:
- Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
- Make sure that your phone has enough storage space to download the videos.
- Check if the app is compatible with your operating system version.
- Check that your phone is not running on low-power mode.
ADP Mobile Solutions app notifications are not working properly
If you are not receiving notifications for the ADP Mobile Solutions app, you can check the app's notification settings by following these steps:
- Go to the "Apps" section on your device. Locate the "ADP Mobile Solutions" app.
- Check the notification settings to see if they are enabled. If they are not, please enable them.
- If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.
Note: The instructions may vary based on the device or operating system. It is always a good idea to check your device's documentation or manual to verify the exact steps to access the app's notification settings.
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I have a problem with ADP Mobile Solutions!
Are you experiencing issues with the ADP Mobile Solutions app or would you like to share some feedback? Please write your problem above and someone from our community may help you.
ADP Mobile Solutions Developer Updates
This release of ADP Mobile contains minor usability enhancements and bug fixes..
Version 23.50.1 16 December 2023This release of ADP Mobile contains minor usability enhancements and bug fixes..
Version 23.43.0 27 October 2023This release of ADP Mobile contains minor usability enhancements and bug fixes..
Version 23.34.0 29 August 2023This release of ADP Mobile contains minor features, usability enhancements, and bug fixes..
Version 23.27.0 11 July 2023This release of ADP Mobile contains minor features, usability enhancements, and bug fixes..
Version 11.1.1 01 May 2023This release of ADP Mobile contains bug fixes..
Version 9.0.0 07 March 2023This release of ADP Mobile contains minor features, usability enhancements, and bug fixes..
Version 7.1.0 20 December 2022This release of ADP Mobile contains minor usability enhancements and bug fixes..
Version 5.2.0 25 October 2022This release of ADP Mobile contains minor usability enhancements and bug fixes..
Version 4.5.2 24 August 2022This version of ADP Mobile contains bug fixes and performance improvements..
Version 4.3.6 26 June 2022This release of ADP Mobile includes minor usability improvements..
Version 4.3.2 22 April 2022This version of ADP Mobile includes a bug fix that displays an error when a Quick Clock user with attestation performs a punch..
Version 4.2.2 19 February 2022This release resolves an issue where some translated screens were displaying in English only..
Version 4.0.0 08 December 2021This version of ADP Mobile includes usability enhancements and bug fixes..
Version 3.26.0 19 October 2021This release of ADP Mobile fixes an issue for some users that are experiencing slowness on the Return to Work survey. It also contains minor bug fixes..
Version 3.25.0 19 August 2021This release of ADP Mobile contains minor usability improvements and bug fixes..
Version 3.24.0 29 June 2021This release of ADP Mobile provides minor usability improvements for the Quick Clock and Chat features. It also includes bug fixes..
Version 3.22.0 28 April 2021This release of ADP Mobile includes usability improvements to our new Quick Clock feature, currently available to pilot users only. It also includes an updated camera consent message, bug fixes and minor usability improvements..
Version 3.20.2 02 March 2021This version of ADP Mobile includes a crash fix that some users were experiencing when navigating in and out of the Inbox feature. It also includes minor usability improvements..
Version 3.19.1 13 December 2020This release of ADP Mobile provides general usability enhancements, performance improvements, and bug fixes..
Version 3.19.0 05 December 2020This release of ADP Mobile includes a new Welcome Screen. Users last login date and time will display for added security. This release also contains performance improvements and bug fixes..
Version 3.18.1 12 November 2020This release of ADP Mobile fixes a particular crash that some users may be experiencing when updating to the latest version..
Version 3.18.0 08 November 2020This release of ADP Mobile provides general usability enhancements, performance improvements, and resolves particular crash issues. All Access Clock/Offline Punch users will see a new entry button on the login screen called Quick Clock. Use this button to access the existing Access Clock/Offline Punch feature. ADP Branding was also added to the login screens..
Version 3.17.1 07 October 2020This release of ADP Mobile includes bug fixes..
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Update your device software to the latest version, delete the app and redownload it from the app store. Your adp mobile solutions app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.