Is ISmoothRun not working / having issues for you?

APP NAME
ISmoothRun
VERSION
7.0.9
APP WORKING?

Recently reported problems with ISmoothRun within the last 24 hours

Not Working4%
Login Issue99%
Loading Problem70%
Installation Issue48%

ISmoothRun App Status (February 2024)

If you're experiencing difficulties with the ISmoothRun app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name ISmoothRun
App Category Health & Fitness
Developer Lake Horizon Ltd
Relase Date 18 March 2011, Friday
Last Update 02 January 2024, Tuesday
Compatibility IOS 15.0 or later

Common ISmoothRun App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My ISmoothRun app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The ISmoothRun app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having ISmoothRun login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the ISmoothRun server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have ISmoothRun app installation issues

There seems to be some issues with the installation of the ISmoothRun app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
ismoothrun not working image-1
ismoothrun not working image-2
ismoothrun not working image-3
ismoothrun not working image-4

My ISmoothRun app is not updating properly in my phone

In order to ensure that you are able to update the ISmoothRun app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with ISmoothRun

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

ISmoothRun app notifications are not working properly

If you are not receiving notifications for the ISmoothRun app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "ISmoothRun" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Please wait! ISmoothRun app comments loading...

I have a problem with ISmoothRun!

Are you experiencing issues with the ISmoothRun app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

ISmoothRun Developer Updates

Version 7.0.9 02 January 2024

What's new in this release. Fix Crash when using a Stryd sensor and the Apple Watch Ultra Other minor fixes. ** Garmin uploads are not yet fixed and most probably GC support will be removed due to changes on the Garmin side. What's new in v7.0.x *Always On Display. *Apple Watch Ultra Action button Supported *"Do nothing" was added as an option for the actions of the AW buttons. *"Walking power" is added in the Apple watch setup page. AW reports 0 W power when you walk and this can spoil your stats. By defining "walking power" the app will record this when you walk instead of 0. *Another template is added with 5 metrics per page (1-2-2) *Various bug fixes ** Minimum WatchOS version required: 8.0 *** Support for Pebble, Wahoo RFLKT, KICKR and Magellan Echo is removed due to compatibility issues since these are not supported any more by the respective companies. 3,067.

Version 7.0.8 10 October 2023

What's new in this release. Fixes for WatchOS 10. Specifically issues with not being able to select workout or shoes on the AW start up screen. Other minor fixes. ** Garmin uploads are not yet fixed. This is caused by a change on the server side. I am trying to come up with a fix. What's new in v7.0.x *Always On Display. *Apple Watch Ultra Action button Supported *"Do nothing" was added as an option for the actions of the AW buttons. *"Walking power" is added in the Apple watch setup page. AW reports 0 W power when you walk and this can spoil your stats. By defining "walking power" the app will record this when you walk instead of 0. *Another template is added with 5 metrics per page (1-2-2) *Various bug fixes ** Minimum WatchOS version required: 8.0 *** Support for Pebble, Wahoo RFLKT, KICKR and Magellan Echo is removed due to compatibility issues since these are not supported any more by the respective companies..

Version 7.0.6 11 May 2023

Watch OS 9.4.x seems to be causing random crashes for a few users. It seems to be related with the pop up screens announcing intervals or splits. There is an extra setting added in settings > Apple Watch > Interval Screens. If you are experiencing crashes please set this switch to OFF along with the Splits and Climb switches as a temporary workaround. Audio cues and notifications will continue as normal. What's new in v7.0.x *Always On Display. *Apple Watch Ultra Action button Supported *"Do nothing" was added as an option for the actions of the AW buttons. *"Walking power" is added in the Apple watch setup page. AW reports 0 W power when you walk and this can spoil your stats. By defining "walking power" the app will record this when you walk instead of 0. *Another template is added with 5 metrics per page (1-2-2) *Various bug fixes ** Minimum WatchOS version required: 8.0 *** Support for Pebble, Wahoo RFLKT, KICKR and Magellan Echo is removed due to compatibility issues since these are not supported any more by the respective companies..

Version 7.0.4 09 March 2023

Added "Water lock" as an option for the double tap gesture, so you can lock the display on a specific page. Fixes for BT Treadmills, support for Inclination and Climb Fixes for Haptic feedback Manually entered sessions saved in Apple health Update of TrainingPeaks API Minor fixes What's new in v7.0.x *Always On Display. *Apple Watch Ultra Action button Supported *"Do nothing" was added as an option for the actions of the AW buttons. *"Walking power" is added in the Apple watch setup page. AW reports 0 W power when you walk and this can spoil your stats. By defining "walking power" the app will record this when you walk instead of 0. *Another template is added with 5 metrics per page (1-2-2) *Various bug fixes ** Minimum WatchOS version required: 8.0 *** Support for Pebble, Wahoo RFLKT, KICKR and Magellan Echo is removed due to compatibility issues since these are not supported any more by the respective companies..

Version 6.4.6 02 November 2022

6.4.6 Fixes for 40mm AW Update for TrainingPeaks API Other Minor fixes ** Important note** This is the last version supporting Pebble, Maggelan Echo, Wahoo RFLKT, and driving a Wahoo KICKR (reading power/speed from KICKR will be supported) If you use any of these devices please don't update the app on the next update. 6.4.5 Added Support for WOS 9 "Running Power" for compatible devices. (Note: if a Stryd sensor is connected the sensor will be used instead) Added support for AW Ultra Screen Size Minor Bug Fixes *Note: Support for AW Ultra's Action Button and the rest of the running metrics (Contact Time, Vertical Oscillation, Stride Length) will be supported soon..

Version 6.4.4 23 May 2022

This release Added RPE target option for Advanced Intervals Metronome start/stop bug Shoe mileage issues HR Zones Definition bug Other Minor bugs Version 6.4 For Pro Users: Added training plan sync support for TrainAsOne Users. For everyone: Support for AW 7 Screen Sizes Fix RunKeeper Authentication Garmin Connect Export Fixes Added Ascend and Descend to Apple Health export Added Comment Export to TrainingPeaks Auto Pause Enabled for Hiking. It still starts disabled but can be enabled during the session Add Distance samples to Health store Fix alphabetical order of workouts in watch Added MaxHR, MaxPower and AvgPower in the session fields Many bug fixes and enhancements "Always ON" is only partially supported, full support will come in a next version very soon.Added RPE target option for Advanced Intervals.

Version 6.4.3 24 February 2022

This release: Export FIT file to Runalyze for Pro Users only Add Session Average Power as an available metric for display SmashRun : add power and form power export Fix a bug for specific TrainAsOne Workouts Fix Withings Authentication Minor Bug fixes Version 6.4 For Pro Users: Added training plan sync support for TrainAsOne Users. For everyone: Support for AW 7 Screen Sizes Fix RunKeeper Authentication Garmin Connect Export Fixes Added Ascend and Descend to Apple Health export Added Comment Export to TrainingPeaks Auto Pause Enabled for Hiking. It still starts disabled but can be enabled during the session Add Distance samples to Health store Fix alphabetical order of workouts in watch Added MaxHR, MaxPower and AvgPower in the session fields Many bug fixes and enhancements "Always ON" is only partially supported, full support will come in a next version very soon..

Version 6.4.2 30 December 2021

This release: Fix for Garmin Connect Authentication. Other Minor fixes Version 6.4 For Pro Users: Added training plan sync support for TrainAsOne Users. For everyone: Support for AW 7 Screen Sizes Fix RunKeeper Authentication Garmin Connect Export Fixes Added Ascend and Descend to Apple Health export Added Comment Export to TrainingPeaks Auto Pause Enabled for Hiking. It still starts disabled but can be enabled during the session Add Distance samples to Health store Fix alphabetical order of workouts in watch Added MaxHR, MaxPower and AvgPower in the session fields Many bug fixes and enhancements "Always ON" is only partially supported, full support will come in a next version very soon..

Version 6.4.1 29 October 2021

This release: Minor bug fixes related to metrics been truncated on specific AW pages ad sizes. Version 6.4 For Pro Users: Added training plan sync support for TrainAsOne Users. For everyone: Support for AW 7 Screen Sizes Fix RunKeeper Authentication Garmin Connect Export Fixes Added Ascend and Descend to Apple Health export Added Comment Export to TrainingPeaks Auto Pause Enabled for Hiking. It still starts disabled but can be enabled during the session Add Distance samples to Health store Fix alphabetical order of workouts in watch Added MaxHR, MaxPower and AvgPower in the session fields Many bug fixes and enhancements "Always ON" is only partially supported, full support will come in a next version very soon..

Version 6.2.3 08 May 2021

This release: Fix related to workout sync * If you still have problems syncing workouts please contact the developer through the app * Pro subscription just added some advanced features. No features were removed. Version 6.2 Added Annual and Monthly Pro Subscriptions. You can enable the subscription in Settings > Upgrade Pro subscriptions unlock the following features: 1. Multiple number of Metrics pages on the Apple Watch. 2. Sync of Training Plans on the device and the Apple Watch 3. Auto Sync of training plans for TrainingPeaks Users 4. Auto Sync of training plans for FinalSurge Users 5. Added the 4 Stryd custom metrics (Contact time, Form power, Vertical Oscillation and Leg Stiffness) in the metrics that can be displayed real time. 6. FIT file export to Garmin Connect with Contact time and Vertical Oscillation if it's available. Stryd data are also passed through GC to Power Center. 7. FIT File export through email and Dropbox. FIT file contains custom metrics of Stryd power meters (Form Power, Aero Power, Leg Stiffness) New Features For all Users: Added export to FinalSurge Added export to TrainAsOne iOS13 updates and Dark scheme Added Complications Added optional Music control page for the Apple Watch app Added "Power" in Audio Cues (for users with power meters) Added Power statistics for Intervals. When a workout session recorded with the Apple Watch is transferred to the phone the "Location" field is automatically filled. Auto-upload of Apple Watch recorded sessions during the first phone app load. Added more Split metrics for displays. Time, Distance, Average Cadence, Average HR and Climb of the current split are now available. Added Grade as an available metric. Restored the capability to "Pause" the audio of podcasts. This is controlled by the "Duck/Pause" switch in Audio settings and is independent for each activity. Added Support for Viiiiva (with paired ANT+ sensors) on the Apple Watch Added icons for "active" sensors at the leftmost screen of the Apple Watch Added AutoPause switch in Apple Watch's leftmost screen during the activity Added the option to automatically stop and save a session when the pre-programmed workout ends Apple Watch workouts with a duration of less than 2 mins can be deleted from the watch when you stop them. Don't connect to a nearby Stryd power meter when in cycling mode Many Bug Fixes..

Version 6.2.1 10 March 2021

This release: Added Split Average Power Permit up to 50 repetitions for an Interval When a Stryd sensor is connected sampling is done per second (This is for needed by Powercenter) Laps and Pauses included in FIT Files Fix bugs related to Dark mode Fix bug related to available activity types on the Apple Watch Fix double tap setting Bug Fixes * If you still have problems syncing workouts please contact the developer through the app * Pro subscription just added some advanced features. No features were removed. Version 6.2 Added Annual and Monthly Pro Subscriptions. You can enable the subscription in Settings > Upgrade Pro subscriptions unlock the following features: 1. Multiple number of Metrics pages on the Apple Watch. 2. Sync of Training Plans on the device and the Apple Watch 3. Auto Sync of training plans for TrainingPeaks Users 4. Auto Sync of training plans for FinalSurge Users 5. Added the 4 Stryd custom metrics (Contact time, Form power, Vertical Oscillation and Leg Stiffness) in the metrics that can be displayed real time. 6. FIT file export to Garmin Connect with Contact time and Vertical Oscillation if it's available. Stryd data are also passed through GC to Power Center. 7. FIT File export through email and Dropbox. FIT file contains custom metrics of Stryd power meters (Form Power, Aero Power, Leg Stiffness) New Features For all Users: Added export to FinalSurge Added export to TrainAsOne iOS13 updates and Dark scheme Added Complications Added optional Music control page for the Apple Watch app Added "Power" in Audio Cues (for users with power meters) Added Power statistics for Intervals. When a workout session recorded with the Apple Watch is transferred to the phone the "Location" field is automatically filled. Auto-upload of Apple Watch recorded sessions during the first phone app load. Added more Split metrics for displays. Time, Distance, Average Cadence, Average HR and Climb of the current split are now available. Added Grade as an available metric. Restored the capability to "Pause" the audio of podcasts. This is controlled by the "Duck/Pause" switch in Audio settings and is independent for each activity. Added Support for Viiiiva (with paired ANT+ sensors) on the Apple Watch Added icons for "active" sensors at the leftmost screen of the Apple Watch Added AutoPause switch in Apple Watch's leftmost screen during the activity Added the option to automatically stop and save a session when the pre-programmed workout ends Apple Watch workouts with a duration of less than 2 mins can be deleted from the watch when you stop them. Don't connect to a nearby Stryd power meter when in cycling mode Many Bug Fixes..

Version 6.2.0 13 January 2021

Added Annual and Monthly Pro Subscriptions. You can enable the subscription in Settings > Upgrade Pro subscriptions unlock the following features: 1. Multiple number of Metrics pages on the Apple Watch. 2. Sync of Training Plans on the device and the Apple Watch 3. Auto Sync of training plans for TrainingPeaks Users 4. Auto Sync of training plans for FinalSurge Users 5. Added the 4 Stryd custom metrics (Contact time, Form power, Vertical Oscillation and Leg Stiffness) in the metrics that can be displayed real time. 6. FIT file export to Garmin Connect with Contact time and Vertical Oscillation if it's available. Stryd data are also passed through GC to Power Center. 7. FIT File export through email and Dropbox. FIT file contains custom metrics of Stryd power meters (Form Power, Aero Power, Leg Stiffness) New Features For all Users: Added export to FinalSurge Added export to TrainAsOne iOS13 updates and Dark scheme Added Complications Added optional Music control page for the Apple Watch app Added "Power" in Audio Cues (for users with power meters) Added Power statistics for Intervals. When a workout session recorded with the Apple Watch is transferred to the phone the "Location" field is automatically filled. Auto-upload of Apple Watch recorded sessions during the first phone app load. Added more Split metrics for displays. Time, Distance, Average Cadence, Average HR and Climb of the current split are now available. Added Grade as an available metric. Restored the capability to "Pause" the audio of podcasts. This is controlled by the "Duck/Pause" switch in Audio settings and is independent for each activity. Added Support for Viiiiva (with paired ANT+ sensors) on the Apple Watch Added icons for "active" sensors at the leftmost screen of the Apple Watch Added AutoPause switch in Apple Watch's leftmost screen during the activity Added the option to automatically stop and save a session when the pre-programmed workout ends Apple Watch workouts with a duration of less than 2 mins can be deleted from the watch when you stop them. Don't connect to a nearby Stryd power meter when in cycling mode Many Bug Fixes..

Version 6.0.12 05 June 2020

Fixed Strava upload bug Fixed bug that prevented set the pace on an interval Other minor bug fixes.

Similar app Problems
✓ ISmoothRun Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your ismoothrun app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.