Is Kroger not working / having issues for you?

APP NAME
Kroger
VERSION
67.3
APP WORKING?

Recently reported problems with Kroger within the last 24 hours

Not Working15%
Login Issue46%
Loading Problem51%
Installation Issue89%

Kroger App Status (March 2024)

If you are having trouble with the Kroger app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Kroger
App Category Shopping
Developer The Kroger Co.
Relase Date 30 November 2010, Tuesday
Last Update 27 February 2024, Tuesday
Compatibility IOS 15.2 or later

Common Kroger App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Kroger app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Kroger app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Kroger login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Kroger server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Kroger app installation issues

There seems to be some issues with the installation of the Kroger app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Kroger app is not updating properly in my phone

In order to ensure that you are able to update the Kroger app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Kroger

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Kroger app notifications are not working properly

If you are not receiving notifications for the Kroger app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Kroger" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Please wait! Kroger app comments loading...

I have a problem with Kroger!

Are you experiencing issues with the Kroger app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Kroger Developer Updates

Version 67.3 27 February 2024

Thank you for continuing to shop with us. We've made some general improvements to give you a better shopping experience. If you have a suggestion or need assistance, please contact our Customer Service Center at 1-800-576-4377..

Version 65.2.1 21 December 2023

Thanks for shopping with us. In this update, we’ve fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 63.4 02 November 2023

Thanks for shopping with us! In this update, we’ve also fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 61.4 29 August 2023

Thanks for shopping with us. In this update, we’ve fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 59.3 27 June 2023

Thanks for shopping with us. In this update, we’ve fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 58.0 02 May 2023

Thank you for continuing to shop with us. In this week’s updates, we’ve fixed a few bugs as well as made some general improvements overall. We value your feedback. If you have a suggestion or need assistance, please contact our Customer Service Center at 1-800-576-4377..

Version 55.3 28 February 2023

• Enhanced order refunds by adding new reason codes for both pick-up and delivery orders. • We’ve made a few tweaks, fixed a few bugs and made some updates to help enhance your experience. As a valued Customer, your feedback is very important to us. If you need help, please contact our Customer Service Center at 1-800-576-4377..

Version 53.2 22 December 2022

Thank you for continuing to shop with us. This week, we’ve updated verbiage for KPF Financial Services in the More Menu and some general enhancements to improve your overall holiday shopping experience. We value your feedback. If you have a suggestion or need assistance, please contact our Customer Service Center at 1-800-576-4377..

Version 51.3 25 October 2022

Thank you for continuing to shop with us. We've also made some general improvements overall. We value your feedback. If you have a suggestion or need assistance, please contact our Customer Service Center at 1-800-576-4377..

Version 49.3 23 August 2022

Thank you for continuing to shop with us. We've also made some general improvements overall. We value your feedback. If you have a suggestion or need assistance, please contact our Customer Service Center at 1-800-576-4377..

Version 47.1 14 June 2022

Thanks for shopping with us. In this update, we’ve fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 45.2 20 April 2022

Thanks for shopping with us. In this update, we’ve fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 43.0 09 February 2022

Thanks for shopping with us. In this update, we’ve fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 40.1 17 November 2021

Thanks for shopping with us. In this update, we’ve fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 38.1 14 September 2021

Thanks for shopping with us. In this update, we’ve fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 36.1 13 July 2021

Thanks for shopping with us. In this update, we've fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 34.0.1 08 May 2021

Thanks for shopping with us. In this update, we've fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 32.0 10 March 2021

Thanks for shopping with us. In this update we've fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 29.1 19 December 2020

Thanks for shopping with us. In this update, we’ve fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 29.0 10 December 2020

Thanks for shopping with us. In this update, if any items were out-of-stock on a Pickup, Delivery or Ship order, they'll be listed first within the Purchase Details. We've also fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 28.2.1 04 December 2020

Thanks for shopping with us. In this update, Savings has a fresh new look designed to make saving money easy and enjoyable. We’ve also fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 28.1.1 24 November 2020

Thanks for shopping with us. In this update, you can track your order status from My Purchases or your home screen. We’ve also fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 28.0 12 November 2020

Thanks for shopping with us. In this update, we've fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 27.3 29 October 2020

Thanks for shopping with us! In this update we’ve fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 27.2 22 October 2020

Thanks for shopping with us! In this update we’ve fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Version 26.3 30 September 2020

In our last release we announced the introduction of third-party sellers. (Remember, third-party items ship for FREE and earn you fuel points!) In this release, if you’re not satisfied with a purchase you can start a return from your Purchase Details. We’ve also fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377..

Similar app Problems
✓ Kroger Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your kroger app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.