Is Remote Mouse Pro not working / having issues for you?

Remote Mouse Pro

Recently reported problems with Remote Mouse Pro within the last 24 hours

Not Working9%
Login Issue94%
Loading Problem36%
Installation Issue52%

Remote Mouse Pro App Status (May 2024)

If you are having trouble with the Remote Mouse Pro app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Remote Mouse Pro
App Category Utilities
Developer 耀 阮
Relase Date 20 July 2010, Tuesday
Last Update 24 April 2023, Monday
Compatibility IOS 11.0 or later

Common Remote Mouse Pro App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Remote Mouse Pro app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Remote Mouse Pro app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Remote Mouse Pro login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Remote Mouse Pro server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Remote Mouse Pro app installation issues

There seems to be some issues with the installation of the Remote Mouse Pro app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Remote Mouse Pro app is not updating properly in my phone

In order to ensure that you are able to update the Remote Mouse Pro app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Remote Mouse Pro

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Remote Mouse Pro app notifications are not working properly

If you are not receiving notifications for the Remote Mouse Pro app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Remote Mouse Pro" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Remote Mouse Pro!

Are you experiencing issues with the Remote Mouse Pro app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Remote Mouse Pro Developer Updates

Version 5.205 24 April 2023
Fixed some minor issues.
Added Norwegian language support..
Version 5.204 26 February 2023
* Fixed a bug that caused the app to crash when the screen was rotated. You can now freely rotate your device without any issues.
* Fixed a bug that caused the app to malfunction when using the clipboard. Now you can copy and paste text without any trouble..
Version 5.107 12 December 2022
Bug fixes and improvements..
Version 5.103 17 September 2022
Bug fixes and improvements..
Version 5.000 23 June 2022
- Supports disabling Mouse Acceleration
- Supports reducing latency
- Data security enhancement
- Stability improvement.
Version 4.211 15 March 2022
Bug fixes..
Version 4.209 06 October 2021
1. Optimization of making connection from Apple Watch
2. Fixed the UI display issues on some iPhone models.
Version 4.203 02 September 2021
- Fixed the bug that Apple Watch app may freeze.
- Fixed the bug that caused computer name to disappear on "Select a computer"..
Version 4.105 16 June 2021
- Now you can reorganize the remote panels.
- Fixes a bug related to Bluetooth connection..
Version 4.102 20 April 2021
Fix a minor issue in Bluetooth connection..
Version 4.101 20 February 2021
Fixes bugs related to Bluetooth..
Version 4.003 12 December 2020
Fixes a bug that causes Web Remote to crash..
Version 4.002 04 December 2020
Bug fixes..
Version 3.723 06 April 2020
Fixed a drag-and-drop issue and added support for long presses..
Similar app Problems
✓ Remote Mouse Pro Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your remote mouse pro app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.