Is UPS not working / having issues for you?
APP NAME
UPS
VERSION
10.27.1
APP WORKING?
Recently reported problems with UPS within the last 24 hours
Not Working22%
Login Issue88%
Loading Problem78%
Installation Issue27%
UPS App Status (June 2026)
If you are having trouble with the UPS app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.
| App Name | UPS |
| App Category | Business |
| Developer | UPS |
| Relase Date | 29 October 2009, Thursday |
| Last Update | 01 April 2026, Wednesday |
| Compatibility | IOS 17.0 or later |
Common UPS App Problems and Troubleshooting Steps
Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:
- Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
- If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
- If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
- If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
- If the app still does not work, you can try installing older versions of the app.
Please note that, Good luck or re-installation may not always work and it may vary based on the app, phone and the problem.
My UPS app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)
There are a number of reasons why a mobile app may experience loading issues. Some common causes include:
- The UPS app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
- Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
- There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.
I'm having UPS login issue or account related issues
If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:
- Check if the UPS server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
- Verify that your wifi or mobile data connection is working properly.
- Ensure that you are using the correct login credentials. Double check the details you are entering.
- If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
- If you see error message, check if your account has been banned or deactivated.
I have UPS app installation issues
There seems to be some issues with the installation of the UPS app. To resolve this, please follow these steps:
- Ensure that your wifi or internet connection is stable.
- Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
- Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
My UPS app is not updating properly in my phone
In order to ensure that you are able to update the UPS app, please take the following steps:
- Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
- Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.
Audio/video loading problem with UPS
If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:
- Verify that the volume on your phone is not turned down or muted.
- Try using headphones to determine if the problem is with the phone's speakers or with the app itself.
If you are having trouble with videos loading, some potential solutions include:
- Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
- Make sure that your phone has enough storage space to download the videos.
- Check if the app is compatible with your operating system version.
- Check that your phone is not running on low-power mode.
UPS app notifications are not working properly
If you are not receiving notifications for the UPS app, you can check the app's notification settings by following these steps:
- Go to the "Apps" section on your device. Locate the "UPS" app.
- Check the notification settings to see if they are enabled. If they are not, please enable them.
- If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.
Note: The instructions may vary based on the device or operating system. It is always a good idea to check your device's documentation or manual to verify the exact steps to access the app's notification settings.
Please wait! UPS app comments loading...
I have a problem with UPS!
Are you experiencing issues with the UPS app or would you like to share some feedback? Please write your problem above and someone from our community may help you.
UPS Developer Updates
Version 10.27.1 01 April 2026
We're consistently updating our app experience, making UPS work better for you one release at a time. Check out the newest additions to the app: - Your iPhone just joined our logistics team. Schedule a pickup straight from your device. - Pick up where you left off: Now you can start a shipment in one place and finish in another without losing your progress. - Visit the Store tab and use your personalized QR code to streamline in-store experience, access receipts with tracking and more. - Find UPS locations for drop-offs or shipping and save them for future use. - Ship to more than 200 countries, upgrade packages to UPS Ground and complete forms digitally. - Set delivery hold preferences to avoid missing deliveries when you're not home..Version 10.24.1 13 November 2025
We're consistently updating our app experience, making UPS work better for you one release at a time. Check out the newest additions to the app: - Your iPhone just joined our logistics team. Schedule a pickup straight from your device. - Pick up where you left off: Now you can start a shipment in one place and finish in another without losing your progress. - Visit the Store tab and use your personalized QR code to streamline in-store experience, access receipts with tracking and more. - Find UPS locations for drop-offs or shipping and save them for future use. - Ship to more than 200 countries, upgrade packages to UPS Ground and complete forms digitally. - Set delivery hold preferences to avoid missing deliveries when you're not home..Version 10.23.2 29 October 2025
We're consistently updating our app experience, making UPS work better for you one release at a time. Check out the newest additions to the app: - Your iPhone just joined our logistics team. Schedule a pickup straight from your device. - Pick up where you left off: Now you can start a shipment in one place and finish in another without losing your progress. - Visit the Store tab and use your personalized QR code to streamline in-store experience, access receipts with tracking and more. - Find UPS locations for drop-offs or shipping and save them for future use. - Ship to more than 200 countries, upgrade packages to UPS Ground and complete forms digitally. - Set delivery hold preferences to avoid missing deliveries when you're not home..Version 10.20.1 21 August 2025
We're consistently updating our app experience, making UPS work better for you one release at a time. Check out the newest additions to the app: - Your iPhone just joined our logistics team. Schedule a pickup straight from your device. - Pick up where you left off: Now you can start a shipment in one place and finish in another without losing your progress. - Visit the Store tab and use your personalized QR code to streamline in-store experience, access receipts with tracking and more. - Find UPS locations for drop-offs or shipping and save them for future use. - Ship to more than 200 countries, upgrade packages to UPS Ground and complete forms digitally. - Set delivery hold preferences to avoid missing deliveries when you're not home..Version 10.17.2 18 June 2025
We're consistently updating our app experience, making UPS work better for you one release at a time. Check out the newest additions to the app: - Visit the Store tab and use your personalized QR code to streamline in-store experience, access receipts with tracking and more. - Find UPS locations for drop-offs or shipping and save them for future use. - Ship to more than 200 countries, upgrade packages to UPS Ground and complete forms digitally. - Set delivery hold preferences to avoid missing deliveries when you're not home..Version 10.14.1 09 April 2025
We're consistently updating our app experience, making UPS work better for you one release at a time. Check out the newest additions to the app: - Visit the Store tab and use your personalized QR code to streamline in-store experience, access receipts with tracking and more. - Find UPS locations for drop-offs or shipping and save them for future use. - Ship to more than 200 countries, upgrade packages to UPS Ground and complete forms digitally. - Set delivery hold preferences to avoid missing deliveries when you're not home..Version 10.10.0 23 January 2025
We're consistently updating our app experience, making UPS work better for you one release at a time. 

 Check out the newest additions to the app: - Visit the Store tab and use your personalized QR code to streamline in-store experience, access receipts with tracking and more. - Find UPS locations for drop-offs or shipping and save them for future use. - Ship to more than 200 countries, upgrade packages to UPS Ground and complete forms digitally. - Set delivery hold preferences to avoid missing deliveries when you're not home..Version 10.9.0 13 November 2024
It’s never been easier to ship and track your packages on-the-go. With the UPS app you can get updates on your home screen, create shipping labels in a snap and track deliveries, wherever and whenever. We’ve updated our application experience, making UPS better for you one release at a time. The app’s modern, clean and responsive user experience offers game-changing functionality and gives you peace of mind with an unrivaled view into your package’s status. Save time when shipping or dropping off packages at The UPS Store. Access a personalized QR code that helps easily ship to contacts in your UPS address book, receive digital receipts, and track outbound packages. International Shipping Made Easy Let us make international shipping easier for you with the UPS app. We’ve taken out unnecessary complications and offer clear guidance to help you ship quickly and avoid potential hold-ups. UPS is the only carrier that offers multiple types of proactive guidance so you can ship with confidence. Track your inbound and outbound international shipments on-the-go, bringing you and your customers peace of mind. Download today and see for yourself..Version 10.6.1 16 September 2024
It’s never been easier to ship and track your packages on-the-go. With the UPS app you can get updates on your home screen, create shipping labels in a snap and track deliveries, wherever and whenever. We’ve updated our application experience, making UPS better for you one release at a time. The app’s modern, clean and responsive user experience offers game-changing functionality and gives you peace of mind with an unrivaled view into your package’s status. Save time when shipping or dropping off packages at The UPS Store. Access a personalized QR code that helps easily ship to contacts in your UPS address book, receive digital receipts, and track outbound packages. International Shipping Made Easy Let us make international shipping easier for you with the UPS app. We’ve taken out unnecessary complications and offer clear guidance to help you ship quickly and avoid potential hold-ups. UPS is the only carrier that offers multiple types of proactive guidance so you can ship with confidence. Track your inbound and outbound international shipments on-the-go, bringing you and your customers peace of mind. Download today and see for yourself..Version 10.2.1 24 June 2024
It’s never been easier to ship and track your packages on-the-go. With the UPS app you can get updates on your home screen, create shipping labels in a snap and track deliveries, wherever and whenever. We’ve updated our application experience, making UPS better for you one release at a time. The app’s modern, clean and responsive user experience offers game-changing functionality and gives you peace of mind with an unrivaled view into your package’s status. Download today and see for yourself..Version 10.0.3 10 April 2024
It’s never been easier to ship and track your packages on-the-go. With the UPS app you can get updates on your home screen, create shipping labels in a snap and track deliveries, wherever and whenever. We’ve updated our application experience, making UPS better for you on release at a time. The app’s modern, clean and responsive user experience offers game-changing functionality and gives you peace of mind with an unrivalled view into your package’s status. Download today and see for yourself..Version 9.13.1 05 January 2024
Great news! We made our app better by: - View your delivery photo in the UPS app - eligible deliveries will receive a photo confirmation of their final delivery location, accessible for 60 days after delivery - Fixing bugs Updated "Do Not Sell My Info" page of the UPS.com Privacy Notice, per the California Consumer Privacy Act..Version 9.12.1 07 November 2023
Great news! We made our app better by: - View your delivery photo in the UPS app - eligible deliveries will receive a photo confirmation of their final delivery location, accessible for 60 days after delivery - Fixing bugs Updated "Do Not Sell My Info" page of the UPS.com Privacy Notice, per the California Consumer Privacy Act..Version 9.10.5 08 September 2023
Great news! We made our app better by: - View your delivery photo in the UPS app - eligible deliveries will receive a photo confirmation of their final delivery location, accessible for 60 days after delivery - Fixing bugs Updated "Do Not Sell My Info" page of the UPS.com Privacy Notice, per the California Consumer Privacy Act..Version 9.10.3 19 July 2023
Great news! We made our app better by: Fixing bugs Updated "Do Not Sell My Info" page of the UPS.com Privacy Notice, per the California Consumer Privacy Act..Version 9.10.2 31 May 2023
Great news! We made our app better by: Fixing bugs Updated "Do Not Sell My Info" page of the UPS.com Privacy Notice, per the California Consumer Privacy Act..Version 9.10.0 03 April 2023
Great news! We made our app better by: Fixing bugs Updated "Do Not Sell My Info" page of the UPS.com Privacy Notice, per the California Consumer Privacy Act..Version 9.9.0 01 February 2023
Great news! We made our app better by: Fixing bugs Updated "Do Not Sell My Info" page of the UPS.com Privacy Notice, per the California Consumer Privacy Act..Version 9.7.7 14 November 2022
Great news! We made our app better by: Fixing bugs Updated "Do Not Sell My Info" page of the UPS.com Privacy Notice, per the California Consumer Privacy Act..
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âś“ UPS Help Center Note
Update your device software to the latest version, delete the app and redownload it from the app store. Your ups app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.