Is SAP Concur not working / having issues for you?

APP NAME
SAP Concur
VERSION
10.9.1
APP WORKING?

Recently reported problems with SAP Concur within the last 24 hours

Not Working41%
Login Issue71%
Loading Problem48%
Installation Issue99%

SAP Concur App Status (April 2024)

If you are having trouble with the SAP Concur app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name SAP Concur
App Category Business
Developer Concur
Relase Date 29 October 2009, Thursday
Last Update 28 March 2024, Thursday
Compatibility IOS 15.0 or later

Common SAP Concur App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My SAP Concur app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The SAP Concur app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having SAP Concur login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the SAP Concur server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have SAP Concur app installation issues

There seems to be some issues with the installation of the SAP Concur app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My SAP Concur app is not updating properly in my phone

In order to ensure that you are able to update the SAP Concur app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with SAP Concur

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

SAP Concur app notifications are not working properly

If you are not receiving notifications for the SAP Concur app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "SAP Concur" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with SAP Concur!

Are you experiencing issues with the SAP Concur app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

SAP Concur Developer Updates

Version 10.9.1 28 March 2024
NEW FEATURES
β€’ Regular Expense users can view and move e-Receipts to report while acting on behalf of another user.
REMOVALS
β€’ We will stop supporting iOS 15 on the upcoming version of our app (v10.10).
Version 10.7.1 27 January 2024
BUG FIXES
β€’ Various fixes and performance improvements.
Version 10.5.0 16 November 2023
NEW FEATURES
β€’ Ability to copy and move expenses between reports.
Version 10.3.0 26 September 2023
NEW FEATURES
β€’ A new camera improves receipt capture..
Version 10.0.2 21 July 2023
NEW FEATURES
β€’ Expenses created using the delegate function can now be moved to existing reports
β€’ CFDI users can now upload XML files.
Version 9.112.0 21 April 2023
BUG FIXES
β€’ Various fixes and performance improvements.
Version 9.110.0 09 March 2023
REMOVALS
β€’ We will stop supporting iOS 14 on the upcoming version of our app (v9.111).
Version 9.108.1 07 December 2022
BUG FIXES
β€’ Various fixes and performance improvements.
Version 9.107.1 10 November 2022
BUG FIXES
β€’ Various fixes and performance improvements.
Version 9.105.1 05 September 2022
NEW FEATURES
β€’ User's preferred name (if available, else legal name shown) now displayed under the menu screen..
Version 9.103.3 14 July 2022
NEW FEATURES
β€’ When uploading a receipt, PDF files can be selected directly from the file repository.
REMOVALS
β€’ Support for iOS 13 will stop on this version of our app (v9.103).
Version 9.101.0 03 May 2022
NEW FEATURES
β€’ Fapiao banner texts are now added to the certified images.
Version 9.99.1 17 March 2022
NEW FEATURES
β€’ Claim additional reimbursement for Mileage expenses based on government rules for various circumstances like towing a trailer.
Version 9.97.0 06 December 2021
NEW FEATURES
β€’ An icon and message will display for Fapiao that are validated with the original record.
Version 9.96.1 18 November 2021
ADDITIONS / REMOVALS
β€’ The mobile PIN sign-in option is no longer available on this release. You might need to sign-in again..
Version 9.94.0 30 August 2021
WHAT'S NEW
β€’ Attachments can be added to travel requests
ADDITIONS / REMOVALS
β€’ Added support for Edge browser for MDM users.
Version 9.92.1 15 July 2021
BUG FIXES
β€’ Crash on startup.
Version 9.90.0 12 May 2021
WHAT'S NEW
β€’ Camera Aide will help to take better receipt pictures
ADDITIONS / REMOVALS
β€’ Support for iOS 12 will stop on this version of our app (v9.90).
Version 9.87.0 17 February 2021
β€’ Report entries now have a receipt preview available and a new menu to enter allocation, itemization, and attendees.
β€’ Multileg trips support added for Air and Rail segments in Travel Request.
β€’ Travel requesters can now see and create new Cash Advance within Request details.
β€’ Fixed "system error" bug.
β€’ Fixed minor bugs.
Version 9.86.0 08 December 2020
β€’ New Travel Request user experience for Request Approvers. Approving requests will be smoother and clearer than before.
β€’ We’re updating the mobile sign-in experience to match the web version of SAP Concur.
β€’ Fixed minor bugs.
Version 9.85.2 10 November 2020
β€’ Adjusted time allowance for stop logics on Concur Drive.
β€’ Reminder: changes to sign-in experience are coming up on the next release.
β€’ New Travel Allowance user experience with allowance categories, trip types, simple/detailed mode itinerary and without-overnight-stay.
β€’ Fixed minor bugs.
Version 9.83.2 16 September 2020
β€’ Fixed minor bugs.
Similar app Problems
βœ“ SAP Concur Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your sap concur app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.