Is Acrobits Softphone not working / having issues for you?

Acrobits Softphone

Recently reported problems with Acrobits Softphone within the last 24 hours

Not Working66%
Login Issue78%
Loading Problem28%
Installation Issue29%

Acrobits Softphone App Status (March 2024)

If you're experiencing difficulties with the Acrobits Softphone app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name Acrobits Softphone
App Category Social Networking
Developer Acrobits
Relase Date 02 July 2009, Thursday
Last Update 10 August 2023, Thursday
Compatibility IOS 12.0 or later

Common Acrobits Softphone App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Acrobits Softphone app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Acrobits Softphone app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Acrobits Softphone login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Acrobits Softphone server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Acrobits Softphone app installation issues

There seems to be some issues with the installation of the Acrobits Softphone app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Acrobits Softphone app is not updating properly in my phone

In order to ensure that you are able to update the Acrobits Softphone app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Acrobits Softphone

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Acrobits Softphone app notifications are not working properly

If you are not receiving notifications for the Acrobits Softphone app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Acrobits Softphone" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Acrobits Softphone!

Are you experiencing issues with the Acrobits Softphone app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Acrobits Softphone Developer Updates

Version 5.9.45 10 August 2023

- fixed audio quality issue when using the g722 codec - fixed issue where speaker staying enabled for incoming calls - fixed issue with missing quickdials - improved the behavior of the history removal feature.

Version 5.9.44 11 April 2023

- fixed issue with sending multiple messages - improved call parking.

Version 5.9.41 15 December 2022

- Improved Turkish translation.

Version 5.9.38 08 October 2022

Added extended contact index logging Fixed the issue where the app still rings when a call is answered elsewhere Fixed call screen and dialer for 14 Pro and 14 Pro Max Fixed BLF state disappearing Improved Dutch and Spanish translations.

Version 5.9.36 22 June 2022

Fixed crash on the conference call.

Version 5.9.35 19 May 2022

Fixed crash when disabling wifi during a call.

Version 5.9.33 08 April 2022

Fixed showing dial action text Fixed default state of mute and speaker button Improved forward button visibility Improved DND rules interval visibility Improved call recording settings behavior Updated Chinese, Japanese, Vietnamese translations.

Version 5.9.32 21 December 2021

Updated Russian translation Fixed missing call action buttons.

Version 5.9.30 05 August 2021

- updated Strings.

Version 5.9.29 29 June 2021

- missing history troubleshooting tool - DTMF volume issue in Standard mode and silent switch on - contacts exception fix.

Version 5.9.26 13 April 2021

back-to-call button speaker button fix in full screen video fix for DTMF disabled after turning off callkit swipe to dismiss fix in advanced settings localization fixes.

Version 5.9.25 10 December 2020

-added support of iphone 12 (max, mini, pro).

Version 5.9.24 09 November 2020

ios14 freezing fix.

Version 5.9.23 22 September 2020

- ios 14 freezing fix - crash fix when pressing Done on some Setting screens.

Similar app Problems
✓ Acrobits Softphone Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your acrobits softphone app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.