Is Renpho Health not working / having issues for you?

APP NAME
Renpho Health
VERSION
5.19.1
APP WORKING?

Recently reported problems with Renpho Health within the last 24 hours

Not Working48%
Login Issue81%
Loading Problem75%
Installation Issue51%

Renpho Health App Status (April 2024)

If you are having trouble with the Renpho Health app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Renpho Health
App Category Health & Fitness
Developer Joicom Corporation
Relase Date 20 December 2020, Sunday
Last Update 06 March 2024, Wednesday
Compatibility IOS 13.0 or later

Common Renpho Health App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Renpho Health app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Renpho Health app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Renpho Health login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Renpho Health server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Renpho Health app installation issues

There seems to be some issues with the installation of the Renpho Health app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Renpho Health app is not updating properly in my phone

In order to ensure that you are able to update the Renpho Health app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Renpho Health

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Renpho Health app notifications are not working properly

If you are not receiving notifications for the Renpho Health app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Renpho Health" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Renpho Health!

Are you experiencing issues with the Renpho Health app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Renpho Health Developer Updates

Version 5.19.1 06 March 2024

Update your app for an improved experience! What's New: Bug fixes & Other user experience optimizations..

Version 5.18.0 10 January 2024

Update your app for an improved experience! What's New: 1.Optimize the offline data distribution rules for body fat scales. 2.Update UI design for user management operations. 3.Bug fixes & Other user experience optimizations..

Version 5.15.3 09 November 2023

Update your app for an improved experience! What's New: Bug fixes & Other user experience optimizations..

Version 5.13.5 07 September 2023

Update your app for an improved experience! What's New: 1.Smart Tape Measure(R-Y002)Optimizations 2.Bug fixes & Other user experience optimizations..

Version 5.11.3 07 July 2023

Update your app for an improved experience! What's New: 1.New coupon functions for E-Store -- only available to US Customers 2.Adjust weight input range from 180kg to 220kg 3.Bug fixes & Other user experience optimizations..

Version 5.9.8 04 May 2023

Update your app for an improved experience! What's New: 1. Added system push notifications for the distribution of offline measurement data on the dual-mode scale. 2. Added the ability to delete multiple data records for both the body fat scale and tape measure modules. 3. Added the function to convert sub-users to registered users. 4. Added the ability to reactivate accounts within 7 days after deletion. 5. Added guide for failed device connection. 6. Bug fixes & other user experience optimizations..

Version 5.9.0 27 February 2023

Update your app for an improved experience! What's New: 1. Integration of the new Eyeris Smart RF-EM001S. 2. Fitbit authorization issue fixed. 3. Other user experience optimizations..

Version 5.7.0 21 December 2022

Update your app for an improved experience! What's New: 1. Integration of the new Tape Measure R-Y002 2. Bug fixes & Other user experience optimizations.

Version 5.2.0 25 September 2022

Update your app for an improved experience! What's New: 1.You can now connect with the Massage Gun 2.Optimize the comparison settings for Body Fat Scale page 3.Switch the Renpho Health APP icon 4.Bug fixes & other user experience optimizations.

Version 5.0.1 20 July 2022

Update to get the latest experience of Renpho Health. We have made performance improvements and bug fixes in this release..

Version 4.9.2 01 June 2022

Update your app for an improved experience! What’s New: 1.You can now connect with Friends to share your data and achievements! 2.Connect the Rhythm Eye Massager to customize with your own massage modes 3.Bug fixes & other experience optimizations.

Version 4.8.2 09 April 2022

1.Support new Smart Tape Measure 2.Fix the bug of sharing on the Jump Rope and Treadmill 3.User experiences optimization.

Version 4.5.0 25 January 2022

New features update: 1.New campaign! Receive gift coupon when goals are achieved 2.Added message push module 3.Added customer service hotline in Japan 4.Added Nutrition Scale feedback feature and feedback labels 5.Improved MyFitnessPal data synchronization 6.Fixed Smart Tape Measure reconnection problem 7.Other bugs fixes and user experiences optimization.

Version 4.1.0 16 September 2021

Inresponse to your feedback and suggestions,we added the following new features in this release: 1.Weigh the infant when carrying in your arms, monitor the infant’s growth. 2.Complete personal information. 3.Add ‘Setting’ and ‘Apps’ in Me page. 4.Bug repair and optimization of tape measure..

Version 1.3.4 11 May 2021

Thank you for using RENPHO. In reaction to your excellent feedback and suggestions, RENPHO is bringing you an App upgrad. New Features: 1. The user interface for 'Target Weight' and 'Target Body Fat' has added 'Days Remaining' to more actively allow users to monitor and manage their weight. 2. 'Maximum value', 'minimum value', 'average value', and 'change value' functions have been added to 'Comparison'. 3. 'Target Weight' and 'Target Body Fat' have been visually optimized in the 'Measurements' tab: changed to the top. 4. 'Comparison' and 'Measurement Report' has been redesigned 5. Guidance for 'Weight' has been added to the homepage.

Version 1.2.5 15 March 2021

Fix some bugs.

Version 1.0.6 22 December 2020

1.Fix some bugs..

Similar app Problems
✓ Renpho Health Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your renpho health app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.