Is VizRef Lite not working / having issues for you?

APP NAME
VizRef Lite
VERSION
1.1.7
APP WORKING?

Recently reported problems with VizRef Lite within the last 24 hours

Not Working64%
Login Issue25%
Loading Problem86%
Installation Issue39%

VizRef Lite App Status (April 2024)

If you're experiencing difficulties with the VizRef Lite app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.

App Name VizRef Lite
App Category Graphics & Design
Developer Studio Pixanoh
Relase Date 11 March 2020, Wednesday
Last Update 08 June 2021, Tuesday
Compatibility IOS 13.2 or later

Common VizRef Lite App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My VizRef Lite app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The VizRef Lite app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having VizRef Lite login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the VizRef Lite server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have VizRef Lite app installation issues

There seems to be some issues with the installation of the VizRef Lite app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My VizRef Lite app is not updating properly in my phone

In order to ensure that you are able to update the VizRef Lite app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with VizRef Lite

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

VizRef Lite app notifications are not working properly

If you are not receiving notifications for the VizRef Lite app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "VizRef Lite" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Please wait! VizRef Lite app comments loading...

I have a problem with VizRef Lite!

Are you experiencing issues with the VizRef Lite app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

VizRef Lite Developer Updates

Version 1.1.7 08 June 2021
NEW FEATURES in 1.1.7
Exporting- Fixed some bugs related to exporting. Some of the UI was unresponsive when hitting export within the app. This was most likely due to some newer IOS versions that were later released. *** Please keep in mind that exporting/ importing directly into other apps such as Dropbox or even using Airdrop and Discord all work completely differently because of how those apps are created. We, unfortunately, can not improve much on batch exporting/ importing into these apps unless those developers improve how their apps deal with multiple images being imported or passing through them. For batch exporting images, I still recommend hooking up Dropbox/ Google Drive to the files app on your iPad and just batch exporting through the files app from Vizref.
Please also keep in mind that batch exporting hundreds of images at once will most likely crash Vizref. This is also out of our control. I recommend batch exporting about 50 images at once for the most stable and consistent experience. Vizref and other apps can't export hundreds of images at once because every app on the iPad is limited to how much Memory it can use during all operations. The app is crashing because of the hard limit set by Apple for each app.
Features
- Revert Button- Revert will undo any cropping or rotating you've done to the image. The main reason for adding the revert button was that some users were finding their images were oddly scaled/ stretched to the wrong ratio. Revert is a backup for returning your image to the correct ratio/ scaling - the revert button is located in the toolbox icon at the bottom right after selecting an image.
- Exporting gif files. Should work now give it a try!
*Bug Fixes*
-Fixed a bug that caused images from your board to not display if your board crashed on exporting. This bug should be completely gone. If it persists after updating your app please contact us at [email protected]
**If your images have disappeared from your board, please note that those images are still on you iPad and stored locally. You can retrieve them by going to the Files app then searching for your Vizref folder in " On My iPhone " or " On My iPad" file
Open "Private Documents" then you will see each .VRB file. These are your reference boards and store your images locally. You can then retrieve your images here.
Fixed some crash bugs.
Fixed several UI inconsistencies and bugs..
Version 1.1.6 03 December 2020
NEW FEATURES in 1.1.6
Exporting!-We've added multiple ways to export images that you've gathered in your Vizref boards. To access exporting features simply click the gear icon at the top left and choose which type of exporting you'd like to use. Save images will send your images directly to your root Photo Album on your device. Currently, we are dependant on using the files app for exporting locally or to cloud storage. You can choose any folder you'd like for batch exporting all your images or you can even flatten your board as one image and export that.
-We've discovered some functionality issues with ios14 and specifically the files app. For the best exporting results we recommend exporting and batch exporting images to "On My iPad" or "iCloud Drive" These two locations seem to have the best results. If you're exporting to files>dropbox or files>google drive, there seem to be irregularities. Please if you notice problems here report them to apple and not us. Apple needs to update its files app functionality.
*For Procreate users, My recommendation for referencing multiple images from your Vizref Board is to "export selected" as one image. Save that flattened image to your photos app. Then you can import your new flattened reference board into Procreate's Reference Image viewer window! This is a great way to save screen space.
*Printing and other share functionality is in the works. You can't Print directly from Vizref yet but if you simply save your board as a PDF you can Print the saved image from your photos album. Use the new export features to send your Reference as a PDF to print!
Simply select Export> Export Board>PDF
Wait for the Exporting UI to appear then scroll down to save the image.
Open photos album and select the saved board
Click the share icon on the upper right corner and choose print.
-Improved HD image usage. HD image mode was still lowering the resolution of images too much. We've increased the resolution limit here. BUG FIXES- A lot of our time was spent fixing bugs and crashes related to the new ios 14 release. Sorry for the delay. ios14 was released out of the blue for us and seemed to cause a lot of problems for users. We've gone through all the crash reports and have successfully dealt with all the crash issues we could find!
Please continue to email us if there are still bugs preventing you from using VizRef.
FEATURES in 1.1.5
Added IMAGE ROTATE!-select an image-look for the new tool box icon-rotate image!Multiple images can be rotated together as well by using multiselect.
Sorry for the delay on this! There were ALOT of bugs to fix when adding this feature.
* LOW MEMORY BUG- a small number of users were experiencing a bug that caused them to get a low memory message in their first boards when the boards were relatively empty. We believe that this was a memory crash error and that we have resolved all the bugs related to this issue. We have not however been able to reproduce this bug internally. If you are still experiencing this error that causes a low memory pop up in an empty boardWe have found that if you experience this bug in your first boards, simply uninstalling the app and reinstalling it will remove this bug completely from Vizref.
If you need further assistance* please contact us directly at [email protected] *
We are still looking for a better fix but reinstalling has been working very well and no users have complained of the bug returning afterwards.
We are listening to all feedback for requested features. Please look forward to free updates in the future of more great tools for referencing your favorite inspirational images. Thank you all so much for the support!-mrbeezul.
Version 1.1.5 01 September 2020
NEW FEATURES in 1.1.5
Added IMAGE ROTATE!
-select an image
-look for the new tool box icon
-rotate image!
Multiple images can be rotated together as well by using multiselect.
Sorry for the delay on this! There were ALOT of bugs to fix when adding this feature.
FEATURES in 1.1.2
-Improved Auto Pack! - AutoPack now works on any batch import from Photos, Files, and Drag and Drop. It Auto works! Simply import multiple images into your board and they are no longer imported on top of one another.
- You can also still use Multiselect along with * auto pack on selected images
To use simply click and hold away from images to invoke a marquee tool. Drag select and press the auto pack button located in the image toolbar. Currently, it neatly packs all selected images by averaging the heights while trying to maintain images in order of how they are arranged already. This means Pack will attempt to keep adjacent images close to one another instead of randomizing their order. We will most likely add options to how images are packed in the future.
-*FOCUS MODE* when toggling the eye icon at the top right, you will now be able to zoom canvas, double click images for fast zoom, pan, and ROTATE your imageboard without accidentally moving your images around! The Ui is also hidden and much smaller in this mode to help you focus! No more accidentally image nudging.
-*HD Image Toggle* - You can now toggle on HD images or "High Resolution" for images that are getting to pixelated on import! You will fill up your board memory faster but can finally reference large files much better! Simple find HD image toggle in the settings tab inside each board
-Folder support from Photos App- We are now showing albums that are located inside folders in the photos app. This is a version 1 of this feature. Let us now how it works for you users that like organize your photos into folders.
-Intergrated Firebase Crashlytics for better bug reporting and detection. This will help improve the app in the future by gathering data on more crashes than before
-Improvements to importing from files
-Async loading added to autopack to give a better and more responsive user experience to images loading into the board
BUG FIXES
- Fixed a bug where selected images were jumping around a bit if you accidentally used another finger on the screen while moving the selected image.
-Fixed a bug that caused your first board thumbnail to be too low resolution
- Fixed Slow zooming bug
- Lowered the minimum size for images that are imported to 10x10. this should help with pixel artists that were importing very small images into the board but not being able to scale them
- *Multi-select improvements. *Click and hold away from images to invoke lasso multi-select marquee. *
* LOW MEMORY BUG- a small number of users were experiencing a bug that caused them to get a low memory message in their first boards when the boards were relatively empty. We believe that this was a memory crash error and that we have resolved all the bugs related to this issue. We have not however been able to reproduce this bug internally. If you are still experiencing this error that causes a low memory pop up in an empty board
We have found that if you experience this bug in your first boards, simply uninstalling the app and reinstalling it will remove this bug completely from Vizref.
If you need further assistance
* please contact us directly at [email protected] *
We are still looking for a better fix but reinstalling has been working very well and no users have complained of the bug returning afterwards.
We are listening to all feedback for requested features. Please look forward to free updates in the future of more great tools for referencing your favorite inspirational images.
Thank you all so much for the support!
-mrbeezul.
Similar app Problems
✓ VizRef Lite Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your vizref lite app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.