Is Ikon Pass not working / having issues for you?

APP NAME
Ikon Pass
VERSION
5.401.0
APP WORKING?

Recently reported problems with Ikon Pass within the last 24 hours

Not Working11%
Login Issue6%
Loading Problem36%
Installation Issue50%

Ikon Pass App Status (May 2024)

If you are having trouble with the Ikon Pass app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Ikon Pass
App Category Sports
Developer Alterra Mountain Company
Relase Date 18 November 2019, Monday
Last Update 04 March 2024, Monday
Compatibility IOS 14.0 or later

Common Ikon Pass App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Ikon Pass app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Ikon Pass app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Ikon Pass login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Ikon Pass server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Ikon Pass app installation issues

There seems to be some issues with the installation of the Ikon Pass app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Ikon Pass app is not updating properly in my phone

In order to ensure that you are able to update the Ikon Pass app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Ikon Pass

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Ikon Pass app notifications are not working properly

If you are not receiving notifications for the Ikon Pass app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Ikon Pass" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Ikon Pass!

Are you experiencing issues with the Ikon Pass app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Ikon Pass Developer Updates

Version 5.401.0 04 March 2024
Minor enhancements and bug fixes..
Version 5.400.4 12 December 2023
Minor enhancements and bug fixes..
Version 5.400.1 06 November 2023
Enjoy more of the good stuff for the 23/24 winter season with the latest Ikon Pass mobile app release.
What’s New:
- Added new destinations.
- Updates to maps and tracking.
- Fine tuning for enhanced app performance..
Version 5.301.0 05 April 2023
Minor enhancements and bug fixes.
Version 5.300.5 06 March 2023
Minor enhancements and bug fixes..
Version 5.300.3 14 December 2022
This update includes:
* Ability to share Friends & Family discounts directly in the app
* Tracking for Sun Peaks Resort
* Some bug cleanup.
Version 5.226.0 22 August 2022
Minor enhancements and bug fixes..
Version 5.225.0 24 March 2022
•Updated maps and trail ratings for several mountains
•Fixed bug where “child” resorts were not always loading weather data on first launch
•Fixed bug where some guests were intermittently seeing 20/21 scan data on Home
•Fixed bug that caused an inability to login or view any account details or start tracking
•Other minor bug fixes.
Version 5.214.1 09 December 2021
Minor Enhancements and Bug Fixes..
Version 5.2 25 March 2021
Minor enhancements and bug fixes..
Version 5.0.2 22 January 2021
Minor enhancements and bug fixes..
Version 5.0.1 01 December 2020
Minor enhancements and bug fixes..
Version 5.0 03 November 2020
Winter is back, and the app is ready to arm you for the best season yet.
Here’s what’s new:
Connect with the Crew - Create your own private leaderboards to compete all season with pass holders you choose. Plus, you can now easily invite recent groups back for a new tracking session on the slopes.
Day View Details - Get a clean list of all the lifts and trails you hit in the order you did them..
Similar app Problems
âś“ Ikon Pass Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your ikon pass app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.