Is Tropical Smoothie Cafe not working / having issues for you?

APP NAME
Tropical Smoothie Cafe
VERSION
5.0.1
APP WORKING?

Recently reported problems with Tropical Smoothie Cafe within the last 24 hours

Not Working93%
Login Issue32%
Loading Problem61%
Installation Issue26%

Tropical Smoothie Cafe App Status (June 2024)

If you are having trouble with the Tropical Smoothie Cafe app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Tropical Smoothie Cafe
App Category Food & Drink
Developer Tropical Smoothie Cafe, LLC
Relase Date 28 September 2020, Monday
Last Update 29 April 2024, Monday
Compatibility IOS 12.0 or later

Common Tropical Smoothie Cafe App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Tropical Smoothie Cafe app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Tropical Smoothie Cafe app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Tropical Smoothie Cafe login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Tropical Smoothie Cafe server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Tropical Smoothie Cafe app installation issues

There seems to be some issues with the installation of the Tropical Smoothie Cafe app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Tropical Smoothie Cafe app is not updating properly in my phone

In order to ensure that you are able to update the Tropical Smoothie Cafe app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Tropical Smoothie Cafe

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Tropical Smoothie Cafe app notifications are not working properly

If you are not receiving notifications for the Tropical Smoothie Cafe app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Tropical Smoothie Cafe" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Tropical Smoothie Cafe!

Are you experiencing issues with the Tropical Smoothie Cafe app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Tropical Smoothie Cafe Developer Updates

Version 5.0.1 29 April 2024
Thank you to our app users for your valuable feedback. We've made improvements so you can get back to the fun:
- Prevent confusion during order time selection by ensuring the app accurately reflects availability of pick-up/delivery times
- Stop cancelled orders from showing up as in-progress on home screen
- Various bug fixes and stability improvements to the check-out & payment process.
Version 4.5 18 February 2024
Thank you to our app users for your valuable feedback. We've made improvements so you can get back to the fun:
- Prevent confusion during order time selection by ensuring the app accurately reflects availability of pick-up/delivery times
- Stop cancelled orders from showing up as in-progress on home screen
- Various bug fixes and stability improvements to the check-out & payment process
If we've corrected an issue you experienced, we hope you'll consider updating or leaving an app store review for us!.
Version 4.3.3 29 December 2023
Thank you to our app users for your valuable feedback. We've made improvements so you can get back to the fun:
• Various bug fixes and stability improvements
If we've corrected an issue you experienced, we hope you'll consider updating or leaving an app store review for us!.
Version 4.2 23 October 2023
Thank you to our app users for your valuable feedback. We've made improvements so you can get back to the fun:
• Improvements to order time selection
• Easier to select saved addresses & car details for delivery & curb-side orders
• Various bug fixes and stability improvements
If we've corrected an issue you experienced, we hope you'll consider updating or leaving an app store review for us!.
Version 4.0.4 22 August 2023
Thank you to our app users for your valuable feedback. We've made improvements so you can get back to the fun:
- Easier to see when Active Redemptions will expire
- Improvements to the Group Ordering experience
- Various bug fixes impacting order experience
If we've corrected an issue you experienced, we hope you'll consider updating or leaving an app store review for us!.
Version 3.9.2 05 June 2023
Thank you to our app users for your valuable feedback. We've made improvements so you can get back to the fun:
- Provide more accurate results when searching for cafes with location services disabled
- Easier to log into your account when using keyboard shortcuts
- Ensure full menu item and loyalty reward names are displayed
- Bugs fixes that improve app stability and performance
If we've corrected an issue you experienced, we hope you'll consider updating or leaving an app store review for us!.
Version 3.9 26 April 2023
Thank you to our app users for your valuable feedback. We've made improvements so you can get back to the fun:
- Provide more accurate results when searching for cafes with location services disabled
- Easier to log into your account when using keyboard shortcuts
- Ensure full menu item and loyalty reward names are displayed
- Bugs fixes that improve app stability and performance
If we've corrected an issue you experienced, we hope you'll consider updating or leaving an app store review for us!.
Version 3.8 21 February 2023
Thank you to our app users for your valuable feedback. We've made improvements so you can get back to the fun: - Easier to find your cafe with an improved map/list view and updated cafe filter options - Provide notes to delivery driver when placing delivery orders
If we've corrected an issue you experienced, we hope you'll consider updating or leaving an app store review for us!.
Version 3.6 05 December 2022
Thank you to our app users for your valuable feedback. We've made improvements so you can get back to the fun: - Fixed an issue causing some iOS users to received duplicate push notifications - Prevent orders going to wrong cafe by resetting cafe selection after 6 hours of inactivity - Added month/day picker for entering birthday on account creation screen, instead of requiring manual entry
If we've corrected an issue you experienced, we hope you'll consider updating or leaving an app store review for us!.
Version 3.3.4 25 August 2022
This release was dedicated to introducing a quick bug fix. Minor enhancement changes were also included.
If we've corrected an issue you experienced, we hope you'll consider updating or leaving an app store review for us!.
Version 3.3 26 July 2022
Thank you to our app users for your valuable feedback. We've made improvements so you can get back to summer fun:
- See your location on the map when searching for cafes
- Made it easier to understand which rewards are being redeemed
- Increased size of sweetener options pop-up for smoothies
- Fixed issue where users got stuck in a loop between cafe selection and menu
- Fixed an issue where users cannot create/edit account if zip code starts with a zero
If we've corrected an issue you experienced, we hope you'll consider updating or leaving an app store review for us!.
Version 3.0 24 May 2022
This release is a brand new version of the Tropical Smoothie App. We've listened to your feedback and re-designed the app to be easier and faster to order your favorite smoothies and food. New to this version:
- You can now save your car details for curbside orders
- Recent orders will now display on the home screen, and favorites are accessed from the bottom navigation
- New product and ingredient images show you our amazing smoothies and food
- Not sure what to order? No worries, use the menu search by entering an ingredient and see what options are available
A few things couldn't make it into this release but we're working on adding more features real soon, like more payment options (ahem Apple Pay), save delivery addresses, improvements to nutrition information and more. So watch this space, until then, enjoy!.
Version 2.1 23 December 2021
We found a few bugs that was causing an issue with making a payment, and the app crashing for some users when selecting delivery. Please update to the latest version so you get the best experience with our app..
Version 2.0 20 October 2021
We have added the ability to check out in the app as a non-loyalty member (not that you'd want to!). Join Tropical Rewards to unlock your perks and really get on Tropic Time..
Version 1.7 14 August 2021
Minor improvements..
Version 1.6 29 June 2021
Thanks to your feedback, we have fixed a few bugs in this version. You should see a reduction in the app crashing and the app more responsive in general..
Version 1.4 04 February 2021
Thank you for updating the Tropical Smoothie App. In this release we are:
- Adding curbside pick up for participating locations.
- Adding pick up instructions so you know what to do when you arrive at the cafe.
- Giving you the ability to rate and review your cafe experience.
- As well as bug fixes and under the hood improvements.
Thank you for being a Tropical Smoothie Cafe app user..
Version 1.2 28 October 2020
In this release we're making some updates, fixing a few bugs and improving the user experience. In particular:
- Adding a login button to the launch screen (existing members need to 'Upgrade' their account the very first time they use the app).
- Adding a 'Get Directions' button on the order confirmation screen to launch your device maps.
- Fixing an issue that caused the app to crash.
- Removing an extra tap to launch the keyboard when adding a promo code.
- Your favorite cafe will now show a 'star' and will be the first cafe in the list to select when placing an order.
Thank you for being a Tropical Smoothie Cafe app user..
Similar app Problems
✓ Tropical Smoothie Cafe Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your tropical smoothie cafe app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.