Is Sydney Health not working / having issues for you?

APP NAME
Sydney Health
VERSION
7.7.0
APP WORKING?

Recently reported problems with Sydney Health within the last 24 hours

Not Working45%
Login Issue79%
Loading Problem54%
Installation Issue32%

Sydney Health App Status (March 2024)

If you are having trouble with the Sydney Health app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Sydney Health
App Category Medical
Developer Elevance Health, Inc
Relase Date 30 August 2019, Friday
Last Update 18 March 2024, Monday
Compatibility IOS 13.0 or later

Common Sydney Health App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Sydney Health app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Sydney Health app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Sydney Health login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Sydney Health server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Sydney Health app installation issues

There seems to be some issues with the installation of the Sydney Health app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Sydney Health app is not updating properly in my phone

In order to ensure that you are able to update the Sydney Health app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Sydney Health

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Sydney Health app notifications are not working properly

If you are not receiving notifications for the Sydney Health app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Sydney Health" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Please wait! Sydney Health app comments loading...

I have a problem with Sydney Health!

Are you experiencing issues with the Sydney Health app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Sydney Health Developer Updates

Version 7.7.0 18 March 2024

In this release, we have made general bug fixes and improvements to provide you with an improved healthcare experience. Don’t forget to rate us! Your feedback helps us make it better. As always if you have questions about the app, please email [email protected].

Version 7.5.2 17 January 2024

This release includes general improvements and bug fixes to provide you with a better experience. Don’t forget to rate us! Your feedback helps us make it better. Please email questions about the Sydney app to [email protected].

Version 7.4.0 14 November 2023

Along with our general bug fixes and improvements, we have updated several features within the application to help with ease of use. Don’t forget to rate us! Your feedback helps us make it better. If you have questions about the app, please email [email protected]..

Version 7.1.0 26 August 2023

In this release we have made general bug fixes and improvements to provide you with an improved health care experience. Don’t forget to rate us! Your feedback helps us make it better. As always if you have questions about the app, please email [email protected].

Version 6.9.0 19 July 2023

Get the latest version of our app for the best experience! In addition to general bug fixes, you will find enhancements that simplify your health care experience. Don’t forget to rate us! Your feedback helps us make it better. Please email [email protected] if you have questions about the app..

Version 6.7.0 18 May 2023

Along with our general bug fixes and improvements, we have updated several features within the application to help with ease of use. Don’t forget to rate us! Your feedback helps us make it better. If you have questions about the app, please email [email protected].

Version 6.4.0 12 February 2023

In this release we have made general bug fixes and improvements to provide you with an improved health care experience. Included in this release you will find updates in the following features: Explanation of Benefits Center, Total Health Connections Family Advocate information, and medication pricing for custom dosages. Don’t forget to rate us! Your feedback helps us make it better. As always if you have questions about the app, please email [email protected].

Version 6.2.1 22 December 2022

The Maryland Medicaid market will be the first to be rebranded to the Wellpoint brand. All members with Affordable Care Act (ACA)-compliant plans will see the Diabetes Prevention Program (DPP) card on their program's page. We will be simplifying access to the Request a Callback form on the Contact Us page. Don’t forget to rate us! Your feedback helps us make it better. As always if you have questions about the app, please email [email protected].

Version 5.9.1 14 October 2022

General improvements and bug fixes to provide you with a better experience. Don’t forget to rate us! Your feedback helps us make it better. As always if you have questions about the app, please email [email protected].

Version 5.8.0 26 August 2022

General bug fixes and improvements to the experience Don’t forget to rate us! Your feedback helps us make it better. As always if you have questions about the app, please email [email protected].

Version 5.5.0 15 June 2022

Feature enhancements and bug fixes to make your experience better. Don’t forget to rate us! Your feedback helps us make it better. As always if you have questions about the app, please email [email protected].

Version 5.3.1 02 May 2022

Along with our general bug fixes and improvements, we have updated several features within the application to help with ease of use. Included in this release you will find updates in the following features: Activity tracking, Scheduled visit check-ins, and improved login experience and biometric support Don’t forget to rate us! Your feedback helps us make it better. As always if you have questions about the app, please email [email protected].

Version 5.0.1 27 February 2022

General bug fixes and improvements to provide you with a better experience. Don’t forget to rate us! Your feedback helps us make it better. As always if you have questions about the app, please email [email protected].

Version 4.14.0 16 December 2021

In our last update for 2021, we are delivering bug fixes and improvements in quality of life features to you. Don’t forget to rate us! Your feedback helps us make it better. As always if you have questions about the app, please email [email protected].

Version 4.12.0 14 October 2021

We've made a number of background improvements to make your experience more consistent, efficient and reliable. Additionally, we have launched Next Best Actions to help guide you to important items in your health care journey. Use these helpful reminders to compete essential health care tasks. Don’t forget to rate us! Your feedback helps us make it better. As always if you have questions about the app, please email [email protected].

Version 4.10.0 28 August 2021

General bug fixes and improvements to provide you with a better experience. Don’t forget to rate us! Your feedback helps us make it better. As always if you have questions about the app, please email [email protected].

Version 4.7.0 26 June 2021

Get the latest version of our app for the best experience! You may have to update access info because we enhanced 2 factor authentication. You will also find more options in the clinical care planning experience and improved information to help understand and take advantage of all your network benefits. We also fixed a few bugs. Don’t forget to rate us. Your feedback helps us make it better..

Version 4.4.1 30 April 2021

We've updated Find Care to provide you with more personalized search results. Also in this release we have addressed known issues with ID Cards, and Programs. Don’t forget to rate us! Your feedback helps us make it better. As always if you have questions about the app, please email [email protected].

Version 4.1.1 27 February 2021

We've fixed several bugs to improve your experience. If you have questions about the app, please email [email protected].

Version 3.7.0 23 December 2020

We are working to improve your options to connect with care. In addition to performance and bug fixes, this release includes: --> Improvements to features for Care options and Virtual Health tools --> Added direct link from care gap and other notifications --> New pharmacy search options and --> Due to popular demand, the Sydney chat icon has been updated so it doesn't hover over other functionality As always if you have questions about the app, please email [email protected].

Version 3.6.1 21 November 2020

General bug fixes and improvements and ID Card updates As always if you have questions about the app, please email [email protected].

Version 3.6.0 13 November 2020

What's New? Enhancements to My Health Record for ease of use. Performance improvements and bug fixes. As always if you have questions about the app, please email [email protected].

Version 3.5.0 17 October 2020

General bug fixes and improvements to the experience As always if you have questions about the app, please email [email protected].

Version 3.4.0 04 October 2020

We packed this release with more personalized information- more claims details, plan progress, more meaningful notifications, direct links from push to your message center and even more in virtual care with visit summary, alerts and enhanced functionality. As always if you have questions about the app, please email [email protected].

Similar app Problems
âś“ Sydney Health Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your sydney health app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.