Is Aeries Mobile Portal not working / having issues for you?

APP NAME
Aeries Mobile Portal
VERSION
2.4.18
APP WORKING?

Recently reported problems with Aeries Mobile Portal within the last 24 hours

Not Working68%
Login Issue82%
Loading Problem27%
Installation Issue15%

Aeries Mobile Portal App Status (March 2024)

If you are having trouble with the Aeries Mobile Portal app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Aeries Mobile Portal
App Category Education
Developer Aeries Software, Inc
Relase Date 11 November 2017, Saturday
Last Update 28 September 2021, Tuesday
Compatibility IOS 12.4 or later

Common Aeries Mobile Portal App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Aeries Mobile Portal app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Aeries Mobile Portal app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Aeries Mobile Portal login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Aeries Mobile Portal server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Aeries Mobile Portal app installation issues

There seems to be some issues with the installation of the Aeries Mobile Portal app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Aeries Mobile Portal app is not updating properly in my phone

In order to ensure that you are able to update the Aeries Mobile Portal app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Aeries Mobile Portal

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Aeries Mobile Portal app notifications are not working properly

If you are not receiving notifications for the Aeries Mobile Portal app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Aeries Mobile Portal" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Aeries Mobile Portal!

Are you experiencing issues with the Aeries Mobile Portal app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Aeries Mobile Portal Developer Updates

Version 2.4.18 28 September 2021

Enhancements were made on the Grades screen. Also the N/A mark has been replaced with blank in certain cases..

Version 2.4.17 03 August 2021

In some circumstances, the What If feature was improperly disabled for students that attend two or more schools, fixed..

Version 2.4.16 01 May 2021

A new survey is available for users to provide feedback for new features in the new Aeries Student App. The survey will be available until June 15, 2021..

Version 2.4.13 20 February 2021

- An offline banner will be displayed when the device is not connected to the internet. - Fixed minor bugs..

Version 2.4.10 19 December 2020

- Tapping on a link in the assignment details screen will open the content in the browser. - Fixed minor bugs..

Version 2.4.7 27 October 2020

1. Fixed an issue where the school message was not properly displaying when the students check in by room or scan the barcode. 2. Fixed an issue where the app would crash for certain users when going to the State Test Score screen. 3. Fixed an issue where the Contact was not visible to users with an iPad. 4. The Attendance screen now displays non-absence in green. 5. Fixed bugs..

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✓ Aeries Mobile Portal Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your aeries mobile portal app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.