Is MetaChat not working / having issues for you?


Recently reported problems with MetaChat within the last 24 hours

Not Working13%
Login Issue13%
Loading Problem56%
Installation Issue37%

MetaChat App Status (June 2024)

If you are having trouble with the MetaChat app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name MetaChat
App Category Social Networking
Developer Thomas Dietzer
Relase Date 15 August 2017, Tuesday
Last Update 25 November 2022, Friday
Compatibility IOS 13.0 or later

Common MetaChat App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My MetaChat app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The MetaChat app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having MetaChat login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the MetaChat server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have MetaChat app installation issues

There seems to be some issues with the installation of the MetaChat app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My MetaChat app is not updating properly in my phone

In order to ensure that you are able to update the MetaChat app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with MetaChat

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

MetaChat app notifications are not working properly

If you are not receiving notifications for the MetaChat app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "MetaChat" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

Please wait! MetaChat app comments loading...

I have a problem with MetaChat!

Are you experiencing issues with the MetaChat app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

MetaChat Developer Updates

Version 1.2.9141 25 November 2022
broken inventory links are shown as "broken link"
messages during login are now processed properly
update for new screen sizes and orientation modes on iPads
+ internal updates for security and performance.
Version 1.2.9140 21 September 2022
overall code improvements for more stability and reliability
make sure to stop the event queue on logout
improved speed of message queuing server client
fixed display names not loading
updated push to background
fixed problem in "aroundMe"
fixed problem dragging map in "WorldMap"
ignore broken inventory links - please fix in your main viewer.
Version 1.2.9138 04 June 2022
general update to improve speed and stability.
Version 1.2.9137 17 March 2022
- messages received during login will be send after fully login
- group invites show the full invitation text
- messages from scripted objects are now processed
- map shows the right z position of own avatar (SL bug with heights above 1020)
- MAP rounds distance value to integer, easier to read
- MAP fixed problems with names and sort by distance
- AROUNDME - fixed problem when less than 10 objects around.
Version 1.2.9135 07 December 2021
- hotfix for the login problems caused by not documented server changes
- fixed: problem after viewing profile, Tabs are mixed up (iOS15)
- fixed: small problem with a crash at forced logouts
- setting a viewer ID to clearly authenticate to the servers.
Version 1.2.9133 17 August 2021
- fixed: UI problems on "Add account" page
- added: accessibility descriptions (used by voice-over ...)
- fixed: did not show all group-notices on login
overall improvements for speed and stability.
Version 1.2.9132 30 May 2021
* MapView: show all landmarks, in landmarks folder, recursive (sub-folders ...)
* AroundMe: shows all objects sorted ascending by distance objects can be - walked/teleported to - sit on - touched
* Settings: new setting for auto accept all inventory offers
Overall updates for speed and stability.
Version 1.2.9131 01 April 2021
This update only brings changes to the login setup for OpenSim users.
Version 1.2.9120 04 February 2021
- catch errors when sim goes down to avoid crash
- updated inventory fetching to cloud-inventory (LL server-certificate is self signed)
- accept new useless network answers from cloud-servers (accept OK answers without content)
- inventory * links are showing permissions/data from the source object (new cloud links) * worn objects show correct remove/detach button.
Version 1.2.9119 18 December 2020
BUG Fixed: Avatars appear as a cloud
Speed up display of inventory items.
Version 1.2.9118 30 November 2020
Hotfix for login and inventory problems.
Version 1.2.9117 25 September 2020
Spinning sign to show accounts are loaded ...
Faster preview of inventory items
FIXED: chat log not stored because of SQLite connection parameters changed
FIXED: sometimes images in inventory not shown
FIXED: if simulator refuse udp connection do not exit the app
Inventory item view loads faster
full list of changes
found a bug want a feature use in-app mail or blog
Similar app Problems
✓ MetaChat Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your metachat app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.