Is DIRECTV not working / having issues for you?
Recently reported problems with DIRECTV within the last 24 hours
DIRECTV App Status (March 2024)
If you're experiencing difficulties with the DIRECTV app, the issue might be related to your device or internet connectivity. Should you believe the app is the culprit, kindly provide a detailed description of the problem, and a community member might offer guidance. While you await feedback, consider attempting these troubleshooting measures.
App Name | DIRECTV |
App Category | Entertainment |
Developer | AT&T Services, Inc. |
Relase Date | 30 November 2016, Wednesday |
Last Update | 05 January 2024, Friday |
Compatibility | IOS 14.0 or later |
Common DIRECTV App Problems and Troubleshooting Steps
Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:
- Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
- If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
- If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
- If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
- If the app still does not work, you can try installing older versions of the app.
Please note that, Good luck or re-installation may not always work and it may vary based on the app, phone and the problem.
My DIRECTV app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)
There are a number of reasons why a mobile app may experience loading issues. Some common causes include:
- The DIRECTV app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
- Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
- There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.
I'm having DIRECTV login issue or account related issues
If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:
- Check if the DIRECTV server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
- Verify that your wifi or mobile data connection is working properly.
- Ensure that you are using the correct login credentials. Double check the details you are entering.
- If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
- If you see error message, check if your account has been banned or deactivated.
I have DIRECTV app installation issues
There seems to be some issues with the installation of the DIRECTV app. To resolve this, please follow these steps:
- Ensure that your wifi or internet connection is stable.
- Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
- Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
My DIRECTV app is not updating properly in my phone
In order to ensure that you are able to update the DIRECTV app, please take the following steps:
- Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
- Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.
Audio/video loading problem with DIRECTV
If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:
- Verify that the volume on your phone is not turned down or muted.
- Try using headphones to determine if the problem is with the phone's speakers or with the app itself.
If you are having trouble with videos loading, some potential solutions include:
- Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
- Make sure that your phone has enough storage space to download the videos.
- Check if the app is compatible with your operating system version.
- Check that your phone is not running on low-power mode.
DIRECTV app notifications are not working properly
If you are not receiving notifications for the DIRECTV app, you can check the app's notification settings by following these steps:
- Go to the "Apps" section on your device. Locate the "DIRECTV" app.
- Check the notification settings to see if they are enabled. If they are not, please enable them.
- If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.
Note: The instructions may vary based on the device or operating system. It is always a good idea to check your device's documentation or manual to verify the exact steps to access the app's notification settings.
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I have a problem with DIRECTV!
Are you experiencing issues with the DIRECTV app or would you like to share some feedback? Please write your problem above and someone from our community may help you.
DIRECTV Developer Updates
Improvements: General bug fixes and performance improvements.
Version 5.0.56 23 September 2023What’s New: Customer playlist will now show recorded programs with the 4K indicator!.
Version 4.0.52 13 July 2023What’s New: DIRECTV Streaming customers can now see a recording indicator for a more informed experience of the programs set to record. Satellite customers using the mobile app can receive game time notifications!! Improvements: General bug fixes and performance improvements.
Version 4.0.50 25 May 2023What’s New: DIRECTV satellite customers can now access recorded content in addition to the on-demand content from the Continue Watching carousel. Enhanced common information for faster content discovery and streaming is available for all customers. Improvements: General bug fixes and performance improvements.
Version 4.0.47 21 March 2023What’s New DIRECTV customers can now experience enhanced sports features, including league, tournament & team matchup pages as well as betting lines. DIRECTV Stream customers can now see and resume recorded content from within the Continue Watching carousel. Improvements General bug fixes and performance improvements.
Version 4.0.45 28 January 2023What’s New: DIRECTV customers now have the ability to view unsubscribed content in carousels, enhanced team matchup page in sports mode (with recording enhancements), in app notifications are expanded. Improvements: General bug fixes and performance improvements.
Version 4.0.42 11 November 2022What’s New: DIRECTV STREAM customers now have the ability to set Notification Preferences available in the Settings. You would not receive any marketing related notifications if you choose not to! Improvements: · General bug fixes and performance improvements.
Version 4.0.39 23 September 2022Improvements: · General bug fixes and performance improvements.
Version 4.0.33 06 July 2022Improvements: · General bug fixes and performance improvements.
Version 4.0.32 24 May 2022What’s New: DIRECTV Satellite customers can now experience the power of DIRECTV STREAM. We are all now connected as DIRECTV, where you’ll always have an incredible entertainment and live TV experience right at your fingertips! Improvements: · General bug fixes and performance improvements.
Version 4.0.30 28 March 2022New Feature Start the New Year right with the updated DIRECTV STREAM app! We have now added preview frames when rewinding and fast-forwarding On Demand content! Enjoy and binge the right way in 2022!.
Version 4.0.27 21 January 2022New Feature Start the New Year right with the updated DIRECTV STREAM app! We have now added preview frames when rewinding and fast-forwarding On Demand content! Enjoy and binge the right way in 2022!.
Version 4.0.25 17 November 2021Get the app experience you deserve. Check out the improvements we've made just for you! Improvements • We have improved iOS picture in picture experience making transitions between PIP and the app more seamless • Searching for channels has never been easier! There are now channel numbers in your Guide that you can sort alphabetically or by number. The channel numbers will group subjects like news, sports and premiums together to make it easy to find what you are looking for. • We have now enabled thumbnail previews when you fast forward or rewind your recorded content.
Version 4.0.19 26 August 2021AT&T TV is now DIRECTV STREAM This update includes: • Pause Live TV for up to 60 minutes • Most sports recordings will be automatically extended if the broadcast exceeds the scheduled time • cDVR recordings are now linked to On Demand • Performance and bug fixes • User Interface & Playback enhancements.
Version 4.0.14 14 May 2021Welcome to the new app for the entire AT&T TV experience. If you have AT&T TV or AT&T TV NOW, this is where it all begins. Live or on-demand, at home or on the go, big screen or small — no matter how you like to watch TV, the AT&T TV app delivers. We value your feedback, so let us know what you think. And thanks for choosing AT&T. This update includes: • Performance improvements and bug fixes • User Interface & Playback enhancements.
Version 4.0.13 07 April 2021Welcome to the new app for the entire AT&T TV experience. If you have AT&T TV or AT&T TV NOW, this is where it all begins. Live or on-demand, at home or on the go, big screen or small — no matter how you like to watch TV, the AT&T TV app delivers. We value your feedback, so let us know what you think. And thanks for choosing AT&T. This update includes: • Performance improvements and bug fixes • User Interface & Playback enhancements.
Version 4.0.12 12 March 2021Welcome to the new app for the entire AT&T TV experience. If you have AT&T TV or AT&T TV NOW, this is where it all begins. Live or on-demand, at home or on the go, big screen or small — no matter how you like to watch TV, the AT&T TV app delivers. We value your feedback, so let us know what you think. And thanks for choosing AT&T. This update includes: • Performance improvements and bug fixes • User Interface & Playback enhancements.
Version 4.0.8 19 December 2020Welcome to the new app for the entire AT&T TV experience. If you have AT&T TV or AT&T TV NOW, this is where it all begins. Live or on-demand, at home or on the go, big screen or small — no matter how you like to watch TV, the AT&T TV app delivers. We value your feedback, so let us know what you think. And thanks for choosing AT&T. This update includes: • Performance improvements and bug fixes • User Interface & Playback enhancements.
Version 4.0.6 01 December 2020Welcome to the new app for the entire AT&T TV experience. If you have AT&T TV or AT&T TV NOW, this is where it all begins. Live or on-demand, at home or on the go, big screen or small — no matter how you like to watch TV, the AT&T TV app delivers. We value your feedback, so let us know what you think. And thanks for choosing AT&T. This update includes: • Performance improvements and bug fixes • User Interface & Playback enhancements.
Version 4.0.5 20 November 2020Welcome to the new app for the entire AT&T TV experience. If you have AT&T TV or AT&T TV NOW, this is where it all begins. Live or on-demand, at home or on the go, big screen or small — no matter how you like to watch TV, the AT&T TV app delivers. We value your feedback, so let us know what you think. And thanks for choosing AT&T. This update includes: • Performance improvements and bug fixes • User Interface & Playback enhancements.
Version 4.0.3 10 November 2020Welcome to the new app for the entire AT&T TV experience. If you have AT&T TV or AT&T TV NOW, this is where it all begins. Live or on-demand, at home or on the go, big screen or small — no matter how you like to watch TV, the AT&T TV app delivers. We value your feedback, so let us know what you think. And thanks for choosing AT&T. This update includes: • Performance improvements and bug fixes • User Interface & Playback enhancements.
Version 4.0.1 30 October 2020Welcome to the new app for the entire AT&T TV experience. If you have AT&T TV or AT&T TV NOW, this is where it all begins. Live or on-demand, at home or on the go, big screen or small — no matter how you like to watch TV, the AT&T TV app delivers. We value your feedback, so let us know what you think. And thanks for choosing AT&T. This update includes: • Performance improvements and bug fixes • User Interface & Playback enhancements.
Version 3.0.23205 29 September 2020Welcome to the new app for the entire AT&T TV experience. If you have AT&T TV or AT&T TV NOW, this is where it all begins. Live or on-demand, at home or on the go, big screen or small — no matter how you like to watch TV, the AT&T TV app delivers. We value your feedback, so let us know what you think. And thanks for choosing AT&T. This update includes: • Performance improvements and bug fixes • User Interface & Playback enhancements.
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Update your device software to the latest version, delete the app and redownload it from the app store. Your directv app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.