Is Account Tracker Pro not working / having issues for you?

APP NAME
Account Tracker Pro
VERSION
7.2.1
APP WORKING?

Recently reported problems with Account Tracker Pro within the last 24 hours

Not Working5%
Login Issue99%
Loading Problem84%
Installation Issue91%

Account Tracker Pro App Status (April 2024)

If you are having trouble with the Account Tracker Pro app, it may be due to a problem with your device or internet connection. If you suspect that the app itself is causing the issue, please submit a comment describing the problem, and someone from the community may be able to assist you. In the meantime, you can try the following troubleshooting steps.

App Name Account Tracker Pro
App Category Finance
Developer Graham Haley
Relase Date 09 January 2016, Saturday
Last Update 07 February 2024, Wednesday
Compatibility IOS 12.0 or later

Common Account Tracker Pro App Problems and Troubleshooting Steps

Android, iOS, or macOS operating system users may encounter a problem where an app will display a black screen for a few seconds before crashing, with or without an error message. However, there are a few methods you can try to fix this issue:

  1. Sometimes, this problem may be caused by a temporary loading issue. To fix this, go to the recent applications menu on your phone, usually accessed by the first left button, and close the app that is experiencing the issue. Then, re-open the app.
  2. If that doesn't work, try doing a hard reboot of your iPhone, iPad, Mac or Android device by simultaneously pressing and holding the "Home" and "Power" buttons for up to 10 seconds, then release them and hold the "Power" button until the screen turns on. After that, try opening the app again.
  3. If none of the above solutions work, another option is to wait for the phone battery to drain and turn off automatically. After that, charge the phone and turn it on and try opening the app again.
  4. If the problem persists, you may need to uninstall and re-install the app. Re-installing the app will restore all settings.
  5. If the app still does not work, you can try installing older versions of the app.

My Account Tracker Pro app wont load or not working properly (loading error / server error / connection error / screen freeze / ping problem)

There are a number of reasons why a mobile app may experience loading issues. Some common causes include:

  1. The Account Tracker Pro app server may be experiencing downtime, which can cause loading issues. Try accessing the app again after a few minutes.
  2. Your wifi or mobile data connection may not be working properly, which can affect the app's ability to load. Make sure your connection is stable.
  3. There may be too many users accessing the app at the same time, causing a slowdown. In this case, try accessing the app again after a few minutes when usage may be lower.

I'm having Account Tracker Pro login issue or account related issues

If you are experiencing issues with logging in or with your account, please take the following steps to troubleshoot the problem:

  1. Check if the Account Tracker Pro server is down, as this can cause login and account issues. If so, try logging in again after a few minutes.
  2. Verify that your wifi or mobile data connection is working properly.
  3. Ensure that you are using the correct login credentials. Double check the details you are entering.
  4. If you're logging in using a third-party service like Facebook, Twitter, or Google, check to make sure that the service is functioning properly by visiting its official website.
  5. If you see error message, check if your account has been banned or deactivated.

I have Account Tracker Pro app installation issues

There seems to be some issues with the installation of the Account Tracker Pro app. To resolve this, please follow these steps:

  1. Ensure that your wifi or internet connection is stable.
  2. Verify that you have enough storage space on your mobile device. A lack of sufficient space may prevent the app from being installed.
  3. Check that the version of the MacOS, IOS or Android operating system on your device is compatible with the version of the app you are trying to install.
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My Account Tracker Pro app is not updating properly in my phone

In order to ensure that you are able to update the Account Tracker Pro app, please take the following steps:

  1. Verify that your wifi or mobile data connection is functioning properly. If the connection is down, it may prevent the app from updating.
  2. Make sure that your phone has enough storage space to download the updates. If there is not enough space, it may prevent the app from updating.

Audio/video loading problem with Account Tracker Pro

If you are experiencing audio problems while using a phone, there are a few steps you can take to troubleshoot the issue:

  1. Verify that the volume on your phone is not turned down or muted.
  2. Try using headphones to determine if the problem is with the phone's speakers or with the app itself.

If you are having trouble with videos loading, some potential solutions include:

  1. Checking your internet speed and wifi connectivity to ensure that you have a stable connection.
  2. Make sure that your phone has enough storage space to download the videos.
  3. Check if the app is compatible with your operating system version.
  4. Check that your phone is not running on low-power mode.

Account Tracker Pro app notifications are not working properly

If you are not receiving notifications for the Account Tracker Pro app, you can check the app's notification settings by following these steps:

  1. Go to the "Apps" section on your device. Locate the "Account Tracker Pro" app.
  2. Check the notification settings to see if they are enabled. If they are not, please enable them.
  3. If you are not getting notification sounds, make sure that the app's notification sound is not accidentally muted.

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I have a problem with Account Tracker Pro!

Are you experiencing issues with the Account Tracker Pro app or would you like to share some feedback? Please write your problem above and someone from our community may help you.

Account Tracker Pro Developer Updates

Version 7.2.1 07 February 2024
Further streamlining of the options presented when cloning a transaction.
Fixed a bug where the colours were wrong when exporting a (PDF) chart report..
Version 7.2 24 January 2024
Added an option to show the unreconciled balance of an account. This is set by double tapping the balance at the top of the account view (as it is for other balance types).
Changed the way you add and edit split transactions. This is now done directly from the transaction edit screen, simply add multiple categories and set their amounts.
When setting the details or category fields, an earlier update changed this to only show those for the selected transaction type (e.g. spending, income, transfers ... etc). A few users weren't setting the transaction type first, so I have changed this back but now show options for other transaction types in grey.
Similarly when cloning a transaction, the others section will show non-selected transaction types..
Version 7.0 04 October 2023
When exporting your account balances, only those accounts visible will be included, e.g. if you are hiding hidden accounts.
When searching for transactions, you can now narrow this down to a specific date by including //yyyymmdd at the end of the search text. yyyymm or yyyy also work, as does the range yyyymmdd-yyyymmdd.
Added an option to view reconciled/historical reminders, by tapping the tick button on the top toolbar.
Quickly skip to a specific report by tapping the Reports icon.
Added a setting for short vs full screen notes.
Added a setting to make the balance graph coloured based on the balance trend (rising is green, falling red, just like the stocks app). Months or weekends are always shown when touching the graph..
Version 6.9.2 24 January 2023
Fixed a bug where some budgets could not be deleted..
Version 6.9.1 22 August 2022
Fixed a rare timing condition that impacted iCloud syncing (only reported by one user).
Minor changes to the balance graph.
Scrolling improvements..
Version 6.9 14 July 2022
Added support for fixed (ad-hoc) budgets. Simply set a date range when you add a new budget..
Version 6.8 11 May 2022
Added section totals to the accounts, all transaction and recurring transaction views.
Moved adding budgets and changing groups/accounts to the Edit button.
The β€œall” budgets are now included in the spending, income and transfers sections.
Added a setting per budget where you can view it across all periods (the current default) or restrict it to the period you set it for. This lets you separate your monthly budgets from your yearly ones (e.g.).
Re-organised the settings and advanced settings screens.
Fixed an issue with Dropbox authentication (i.e. linking to the app) timing out after 4 hours.
Other minor bug fixes..
Version 6.7.3 12 February 2022
Added support for viewing/editing the notes field of an account directly from the (all) accounts screen. Just swipe left to right. You can also access the application notes using the transaction rows.
Improved the breakdown of transactions on the recurring transactions screen.
Minor improvements when entering the details (payee) field.
Bug fixes..
Version 6.7.1 07 December 2021
Added a more streamlined way to enter notes, useful for shorter entries. Longer notes can still use full screen.
Moved setting an account's current balance to the (all) accounts screen (swipe right to left on an account).
Changed the app's preview view (as seen on the task switcher) to use a blurred effect (instead of a single colour).
Fixed a bug on the Apple Watch when displaying CHF currencies.
Minor improvements to the import wizard and the UI in general.
Minor changes for iOS 15 compatibility.
The app now requires iOS 11 or above..
Version 6.7 01 July 2021
Moved exporting your budgets from the reports to the budgets screen itself (top right).
Added support for exporting budgets in CSV format (in addition to PDF).
If you use group or account budgets, you can switch between accounts using the action button (top right).
If you have budgeted for more than one category, the app now automatically adds a "budgeted" row to track your totals.
From the reports, you can now double tap the pie charts to switch to list view. Quickly return by tapping the reports icon itself.
Backend changes to currency rate lookups. They now cover more currency combinations but the rates are not live (they are indicative only)..
Version 6.6 12 May 2021
Moved exporting your account balances from the reports to the accounts screen (top right). You can now export in CSV format (in addition to PDF).
From the reports you can now export the selected transactions in CSV format (in addition to PDF).
From any list of transactions you can now export in PDF format (in addition to CSV).
Added an advanced setting to set the export format for CSV files (defaults to Windows but sometimes this can give extra blank rows, if so switch to macOS/Unix).
Added a look ahead option that will go as far as your last transaction, beyond the previous limit of 24 months.
Improved the handling of closed accounts, e.g. the last transaction date is now shown while editing your accounts.
Fixed a bug when importing CSV files with non-default date formats..
Version 6.5.2 19 January 2021
Fixed a bug that could cause recent changes to be lost when dealing with very large numbers of transactions (15-30k or more)..
Version 6.4 07 December 2020
Added support for iCloud Drive. To enable it you need to disable syncing (if enabled), disable iCloud in the app settings, then re-enable iCloud again, choosing the iCloud Drive option.
Added an option to force a sync from this device (iCloud only, not usually required but it sometimes helps). Just select the syncing row in the app settings.
Added support for exporting CSV files in macOS (Unix) format. Just tap and hold the CSV button.
Minor colour changes..
Version 6.3 18 October 2020
Added support for dark mode, plus a system option to automatically change between light and dark according to your device setting (requires iOS 13 or above).
When searching across all accounts, if the text matches transactions in multiple currencies, sum using the default currency.
Minor improvements to PDF generation and notes editing.
Bug fixes..
Version 6.2 13 September 2020
Added support for marking an account closed in the account settings. If enabled, the account will not appear as an option when adding or editing transactions.
Added a separate setting for the balance type used when viewing an account (vs the one used on the all accounts screen). When viewing an account, double tap the balance at the top. This setting applies to all accounts.
When viewing a list of accounts (e.g. when adding a transaction or changing budgets or reports), hidden accounts are now shown in grey.
When adding a new transaction, you can now set it to be reconciled (non-recurring transactions only)..
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βœ“ Account Tracker Pro Help Center Note

Update your device software to the latest version, delete the app and redownload it from the app store. Your account tracker pro app progress will be retained as long as the device is connected to the internet. Also, ensure that your device meets the minimum system requirements.